YYeva_shinePros
- The room was recently renovated, clean
- The shower was excellent
- The hotel was quiet
- The pool area was alright, clean
- The breakfast was fairly tasty
- We had no problem finding parking after coming and going
Cons
- The ‘air conditioning’ doesn’t go any lower than 22 degrees.
- Most of the staff were rude. When targeted for taking breakfast out of the restaurant back to the room because my family were ill, I was so rudely told I couldn’t. Said they were ill and was again told I couldn’t unless they were ill. Well yes, I just told you they are ill and my room number was made a note of… why?! Not everyone wants to eat breakfast in the dining room these days. Another example of rudeness was at checkout when I wasn’t even asked how the stay was, just had my credit card snatched out of my hand to pay for my tab and handed back to me, luckily with a receipt.
- The double bed was 2 singles pushed together, and we ended up rolling into one another all night
ゲゲストWe took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
ゲゲストHotel was great. Location was great. Breakfast was great. However, one complaint. I forgot my charger in the room. I contacted the hotel to see if it was possible to ship it to me. They said they’d look and get back to me. I never heard from the again, even after I sent a follow-up message regarding the issue. Not a big loss but frustrating they couldn’t communicate.
ゲゲストIt was a wonderful experience! It's my second stay here and it is always nice to be back. The hotel is beautiful and very pleased to be in.
The food is great! Half board has so many meal option. Absolutely recommended.
匿匿名ユーザーWe usually go there in winter. Since the first visit in this hotel, roughly 15 years ago, it's not much changed. Even familiar faces of waiters or servants can still be found, and there is something personal and special about it.
When you don't want new discoveries or surprises, but want to relax in a good old place according to your own program.
NNikolay_LondonPerfect location: very central and easy to walk to. there is a big LIDL in a walking distance. The hotel staff are very friendly, it felt like I was staying in a family run business. Breakfast was decent, the coffee machine was good. The rooms was nice and cozy. The furniture was a bit dated, but the fridge and the AC unit were working fine. The only con was that there was no kettle in the room. Overall, a good value for money option if you need to be staying in central Limassol.