イギリスランカシャーで、スパのあるホテル

ノーブルック城は当時は豪華で高級だったに違いないが、悲しいことに今は悲しくて落ち込んでいる。しかし、良い点があるため、予約して選択したときにこれを知っていました。場所はバスとトラムが外に停車するので良いです。車を出して戻る場合は、スペースを見つけるための十分な駐車場があります。部屋は清潔な寝具とタオルで古い物件を掃除できる限りきれいでした。朝食は基本的ですが、再び満足のいくもので、スタッフは親切でフレンドリーでした。この機会に、プールや娯楽施設を使用しませんでした。簡単に眠れる場所として、数泊するのに全体的に良い選択です

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

This was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.

It’s a decent place to stay, I had an event to attend at the hotel so I just booked a room there to save transport costs. It’s alright for a short trip.

Self catering studio set in beautiful grounds was perfect for our 2 night stay. We really enjoyed the wine tasting evening with Alberto and the History of the Hall talk with John. Only marked down on amenities because the restaurant and bar were closed , due to the owners being on holiday and we weren't made aware this at time of booking.

ホテルはきれいで、スタッフはとても親切でした。私たちは素敵なエグゼクティブルームにアップグレードしましたが、裏の景色はあまり良くありませんでしたが、何も台無しにしませんでした。私たちは素敵な夜を過ごしました。食べ物は良いです天気は素晴らしく、庭は座るのに最適です。彼らは完全に予約されていたので、マッサージのためにセラピールームに入ることができませんでしたが、行く数日前にホテルに行くために予約しただけです。プールエリアはきれいです

Everything is good except the bed sheet, it kept slipping off after sleeping in.  It's a flat sheet too small to tie down on the edge and corners.  We asked the staff for help and we tried to do it ourselves but it was not fixable because the flat sheet is just too small to secure the bed coverage.  The staff members are super friendly and they do try their best to help you.  The spa in the hotel is also great.  Overall the experience is beyond expectations.  The location is also great and safe.  

Lovely clean hotel. Very comfy beds. Breakfast was good. Reception staff were pleasant. Driver was the friendliest. Was a good stay but I wouldn’t say it wowed me and felt staff could’ve been more attentive. Also lack of room service, evening snacks, fridge, tv channels, alternative pillows etc. also hotel said they didn’t receive my special requests I’ve added to the trip booking which meant the birthday we were celebrating was overlooked.

My colleague and I enjoyed our stay here. The hotel is conveniently located right next to Lancaster University, where we had meetings. The room was clean, warm and comfortable, and the breakfast was excellent. I also appreciated the warm pool and the gym facilities. A very pleasant stay overall.