Food pretty simple. Television doesn't work well, the guy at the reception told me that he can do nothing for me and proposed me to pay 250 nis more to have Television.
ゲゲストWe received a room with a air conditioner that didn’t work
The temperature was unbearable
The hotel offered to switch our room at 02:00 am
Needless to say it was a sleepless night.
The staff was friendly, but no one offered to compensate us.
Breakfast was good, so at least we had that.
We expected more from a 5 star hotel.
ゲゲストOverall it was nice,
we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.