I recently had the pleasure of staying at the grand estancia hotel, and it exceeded all my expectations. From the moment i arrived, the staff were incredibly welcoming and attentive. Check-in was seamless, and i was promptly escorted to my room.
exceptional hotel. good buffet. nice location. good amenities. but sadly destroyed by their service attitude. There did not give us a flexibility for a communication gap. Charged us when we checked out.
I was a bit agitated entering the hotel as there were neither welcoming greetings nor any indication where the reception located. There were each person standing at two different tables ( not the obvious set-ups you’ll find in other hotels) and we assumed that could be the one and approached one of them. Apart from that, we did not encounter any other issues. Food: It was a bit disappointing since greem park is known delicious breakfast and other meals. The chatnis were not up to the usual taste abd were bitter. Nevertheless, I will surely stay at Green Park again to give another go.
One of the top hotels in Dindigul with easy access to Bus stand and Railway station. Variety of breakfast options, best suited for family or business travellers.
Séjour agréable! L’hôtel est très bien isolé phoniquement.
Petit bémol au petit-déjeuner : la machine à café était en panne et le personnel n’a pas semblé pressé de régler le problème. De plus, bien que le service commence à 7h, tous les plats n’ont été mis en place qu’aux alentours de 7h30.
Dans l’ensemble, l’expérience reste positive, mais quelques améliorations sur la réactivité durant le service du matin seraient appréciées.
A little outside the city center (but still within walking distance), I liked this place very much. The staff was very friendly, the room was clean and comfortable, and the breakfast offered a good mix of local and Western cuisine.
The only surprise was that the internet was sometimes slow or unreliable for such an establishment (though it generally worked). The airport shuttle (organized through a separate company on the premises) worked very well.
I would definitely come back when I’m in Madurai again.
Hotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
素晴らしい
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9.7/10
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US$69
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9.4/10
素晴らしい
VVicky Rajaratnamwe have been staying in this hotel for a number of years when each time we visit Chenna.
The best thing in this hotel is their Breakfast spread.
A really wide variety of food and delicious in taste.
The rooms are very clean.
The location is excellent as it is very near to all the Shops in T-Nagar.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
SSawar Mal AgarwalOverall, the hotel is good and the staff are polite and welcoming. The evening 6:30 PM carnatic music combine with fire show was especially beautiful and truly enjoyable.
However, there are a few areas where improvement is needed:
There was no response from the Palace service number. I tried calling 3–4 times on 19th February at around 9:45 AM, but no one answered.
On 20th February at 6:15 AM, I requested a scissor or knife to cut the tag from my dress. No one turned up for about 15 minutes, and I had to change my outfit and leave by 6:32 AM.
The breakfast spread was very vast with a wide variety of options, which was impressive. However, the masala tea was very disappointing. It seemed like masala was simply mixed into regular tea. In India, masala tea is prepared authentically and is refreshing, giving a great start to the day. The taste and preparation could definitely be improved.
Overall, the stay was pleasant, but attention to these details would significantly enhance the guest experience.
Thank you
SSudesh KumarPerfect blend of comfort, cleanliness, and hospitality.
I had a wonderful stay at Vivanta Chennai IT Expressway. The staff were extremely polite, attentive, and always ready to help, which made the experience truly pleasant. The room was super clean, well maintained, and equipped with good amenities for a comfortable stay. The breakfast buffet was delicious with a nice variety of options. Overall, everything exceeded my expectations — highly recommend this hotel for both business and leisure travelers.