We decided with Hotel De Len as our 3D2N stay in Dolomites. The room was very clean and the hotel service was great. It is in a small town in Cortina and we could feel the warmth service from the team. The team did a small upgrade for us as it was our honeymoon and the morning view was great! Would totally stay here again if we ever visit Dolomites
Hotel was conveniently located to all the mains areas. The hotel itself was beautiful and the service was great. Milo the bartender was amazing make sure you stop by and get a drink from him. We will definitely be coming back here again!
Stayed for 2 nights. The hotel and the island are absolutely beautiful — a real gem.
However, there’s a big but: catastrophic lack of staff. The service level is very weak. You can see the staff are trying their best, but there are simply not enough people.
In the morning, all hands are on deck for breakfast. The reception and concierge desks are empty — when we asked where everyone was, we were told: ”Sorry, they're all serving breakfast.”
Breakfast itself was a struggle: huge queues for coffee, and tables were left uncleaned.
That said, this is the only downside of this beautiful place. Everything else we really enjoyed.
Tip for future guests: Don't be afraid to book a room in the separate building overlooking the lagoon. Yes, it's a long walk, but the view from the room is absolutely worth it.