El servicio y la atención en el hotel son impecables, amables. Me encanta la distinción de este hotel al ser todo rosa eso le da una sensación diferente, tienen un mantenimiento diario, lo cual pueden notar en cada uno de sus espacios. Es una cadena que ofrece la conexión con sus demás hoteles es decir puedes pasar un día completo en otra de sus propiedades sin costo extra ( solo algunos de especialidad tienen cover ). Las habitaciones están equipadas para poder preparar comida si gustas o tomar el todo incluído. Servicio a la habitación 24 hrs, fenomenal! Su barra de alimentos y bebidas es interesante, me parece que nos ofrecen alimentos frescos de mar y un amplio menú de coctelería con marcas interesantes para mezclar, sin duda lo recomiendo ampliamente.
Que vistas, que amaneceres, que anocheceres! 🔮🌕
The hotel has gorgeous views as it overlooks Cabo and the marina. The rooms are in need of an update as they are not in the best overall condition. The staff is a mix of very pleasant, kind, service oriented people to downright rude people who have been seen to roll their eyes at guests. The food was good, although some restaurants are better than others. The Agave restaurant was the better of them all and we went for lunches and dinners. The cupcake shop was very nice with a selection of coffee, pastries and cupcakes (although not always fresh). But kudos to Marlen who made the best coffees, thank you!
Love this resort. There were a couple inconveniences such as construction right under my room but customer service is unbeatable at accommodating and customers happy. Can’t complain. Can’t beat the location right on the beach and just minutes from the marina walking. Love itttttt.
ゲゲストOur stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short.
The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way.
We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience.
The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity.
Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience.
Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room.
Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much.
In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.
ゲゲストLove this resort. There were a couple inconveniences such as construction right under my room but customer service is unbeatable at accommodating and customers happy. Can’t complain. Can’t beat the location right on the beach and just minutes from the marina walking. Love itttttt.