ゲゲストUpgraded to Junior suite
Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out
Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting
ゲゲストThe hotel has a great location and it's kind of newly built. However the service it's not what you'll be expecting from Radisson Blue brand. The staff are ok but when you want some help you'll not receive a 4 stats service, more of 2 stars. I had an AC issue with my unit, and the staff did not help whatsoever, even though all what it takes is 2 minutes to swipe the room!