サウジアラビア東部州で、スパのあるホテル

Мы отлично провели время в Даммаме! Но к обслуживанию в отеле у нас есть несколько вопросов: 1. За 4 ночи к нам ни разу не пришли убираться (никто даже не предложил вынести мусор или поделиться туалетной бумагой и т.д.) 2. Все купальные принадлежности почему-то были в одном экземпляре (полотенца, шампунь, мыло и т.д.), несмотря на то, что нас заселялось двое. Не думаю, что хорошая идея — заставлять гостей выпрашивать это у отеля. Учитывая тот факт, что 4 дня не было уборки и возможности обновить полотенца тоже не было — это стало проблемой для нас. Но нам очень понравилось, что номер был чистым. Также у отеля хорошие завтраки (с возможностью заказать свежий горячий омлет).

First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!

I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.

We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .    We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night !    They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room. It is unfair !!     So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view. Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.  We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room.   In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.    I am not satisfied for this matter.

Hotel manager rudely woke me up at one thirty in the morning telling me I had to leave. I went downstairs and there was no problem.

I recently stayed at Park Inn by Radisson Dammam, and overall it was a very good experience — especially for the price and location. The hotel sits conveniently near the Corniche with easy access to seaside views and local attractions, making it ideal for both business and leisure travelers.

雰囲気:3/5 食べ物:5/5 部屋/清潔さ:5/5 サービス:5/5 スタッフ:100/5 –ザラさんの素晴らしい仕事 受付係のZahraさんはとても親切で親切でした。彼女は親切に私に早くチェックインすることを許可してくれたので、私の滞在はさらに便利になりました。さらに、ハウスキーピングスタッフの1人も非常に支援的で気配りがありました。 全体的に、スタッフの優れたサービスと献身のおかげで、私の滞在は本当に素晴らしかったです。

I had an amazing experience at this resort. The staff were friendly and welcoming, the room was clean and comfortable, and the breakfast was delicious with plenty of variety. Great location, excellent facilities, and outstanding service throughout. Highly recommended!

We are happy to stay in kempinski hotel. All people are so friendly! I want to thanks Maria almutairi and lubna and Mohammed, they are helpful. It’s our first time come here, they are patient to reply our questions. We will stay at the same hotel next time!

Was a scenic resort with access to family waterpark, but lacking in options for food, do had to order from outside, which seemed acceptable. Breakfast option was not worth the price, would highly discourage anyone from taking breakfast option. For sports, there is nets and goals for football, but they charge for renting balls. Best to bring your own sports equipment such as badminton, volleyball, football, squash, tennis, etc.