「Great location can walk to the seaside, the room is spacious and clean. Variety of breakfast, staff is very helpful. Recommend to book the sea view room」
Мы отлично провели время в Даммаме!
Но к обслуживанию в отеле у нас есть несколько вопросов:
1. За 4 ночи к нам ни разу не пришли убираться (никто даже не предложил вынести мусор или поделиться туалетной бумагой и т.д.)
2. Все купальные принадлежности почему-то были в одном экземпляре (полотенца, шампунь, мыло и т.д.), несмотря на то, что нас заселялось двое. Не думаю, что хорошая идея — заставлять гостей выпрашивать это у отеля. Учитывая тот факт, что 4 дня не было уборки и возможности обновить полотенца тоже не было — это стало проблемой для нас.
Но нам очень понравилось, что номер был чистым. Также у отеля хорошие завтраки (с возможностью заказать свежий горячий омлет).
It was awesome except that I requested 2 bed room for 2 night and I spend one night of them in a single bed room . and it took so long to switch .
Otherwise it was very nice place and people .
I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
I recently stayed at Park Inn by Radisson Dammam, and overall it was a very good experience — especially for the price and location. The hotel sits conveniently near the Corniche with easy access to seaside views and local attractions, making it ideal for both business and leisure travelers.
such amazing hotel and service, the only comment that we have a corporate meeting that coordinated between the hotel and our company . and we have extra guest so it was so stressing that they asked to pay for the extras on time where sometimes we dont have enough cash or limits in our personal credit card they must have away to get preautherization or online payments to facilitate this process specially we are at the weekend.