サウジアラビア東部州で、スパのあるホテル

It was a wonderful two nights to stay here because atmosphere was a great and beautiful building. I highly recommend it to stay here.

We are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .    We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night !    They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room. It is unfair !!     So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view. Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.  We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room.   In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.    I am not satisfied for this matter.

Hotel is very nice. Room is very big but location may not so much good. However, breakfast and overall stuff are very good.

Warm and welcoming stay. Staff were really pleasant and friendly. Furthermore, upon check in we received complementary breakfast for the duration of our stay from the hotel. Breakfast buffet was really good. Only issue was I had a problem with the hot water in my room which wasn't getting hot. Overall, a beautiful stay.

とても素晴らしい滞在。フロントデスクのスタッフは素晴らしく、顧客に対処する方法を知っています。モダンで清潔な部屋。彼らはあなたに必要なすべての要求を提供しようとし、彼らはそれを超えています。フロントデスクのスタッフ、ZahraaさんとYousef Alyousefさんに感謝します。

The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing. As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.

فعلا فندق راقي ونظيف جدا جدا وموقعه ممتاز ، تجربه ممتازه وتكرر

الاستقبال رائع جدا سواء الشباب او الشابات والعمالة جيدة لكن غرف الفندق مستهلكه وتحتاج للتجديد الفرش والاثاث وتفتقر إلى بعض الخدمات مثل الماء الحار او مكواة الملابس او حتى بعض مستلزمات دورات المياه وتحتاج للطلب والتي تلبى عندما تتحدث مع خدمة الغرف 🌹

Great Stay at Grand Hyatt Al Khobar! Stayed in a King Room with City View. Room was clean, spacious, and had a nice view. Staff were friendly and professional. Loved the indoor pool and the peaceful. Great location and excellent service overall. Would definitely stay again!

جميل جدا و نظيف خدمة الاستقبال متجاوبين جدا ومتساعدين اقامه مميزه انصح بالتجربة