サウジアラビア東部州で、スパのあるホテル

Had issue on entry with dollars (need to take a cab fee km away from the hotel , and only after full fee collection the hotel let us in. We had dollars, both visa and master card didn’t work.

🌟 Top All-Rounders (Perfect for a 5-Star Review)”An absolutely perfect stay! From the seamless check-in to the spotless room, everything exceeded our expectations.””The ultimate home away from home. We loved every minute of our stay and cannot wait to return.””A masterclass in hospitality. Exceptional service, beautiful design, and a wonderful atmosphere.”🛎️ Staff & Service”The staff truly went above and beyond to make us feel welcome. Their warmth and professionalism made our trip.””Exceptional customer service! Every request was met with a smile and handled immediately.””A special shoutout to the front desk team for their amazing recommendations and genuine kindness.”🛏️ Room & Comfort”The room was absolutely pristine and beautifully designed. The bed felt like sleeping on a cloud!””Incredibly spacious, quiet, and spotlessly clean. We had the most restful night's sleep.””Loved the attention to detail in the room—the lighting, amenities, and view were all spectacular.”🍳 Food & Dining”The breakfast buffet was a highlight of our stay—incredible variety and everything tasted incredibly fresh.””Superb dining options on-site. The culinary team deserves a round of applause!””Excellent food, great coffee, and fantastic service at the restaurant. Highly recommended!”📍 Location & Amenities”The location couldn't be better. Perfect central base for exploring, yet the hotel itself felt like a peaceful retreat.””The amenities are top-notch. We thoroughly enjoyed the beautiful pool area and the well-equipped gym.””Perfect location, gorgeous facilities, and a wonderful vibe throughout the entire property

It was awesome except that I requested 2 bed room for 2 night and I spend one night of them in a single bed room . and it took so long to switch . Otherwise it was very nice place and people .

Thank you from the bottom of my heart. High price and elegant hotel. An enjoyable stay by all standards

I don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.

私たちは満足していません。私たちが到着した最初の瞬間に、私たちは正確な部屋を与えませんでした。    私たちは1泊RMB1600の海の見えるエグゼクティブキングルームを予約しましたが、彼らは私たちに1泊RMB800の価値のある通常のシングルルームを見せてくれます!彼らはちょうど私に正しい部屋を与えていない私たちは小さな部屋に住んで聞かせ、また、我は小さな部屋に住んで同意した場合、それはより低い価格になることができることを私たちに決して言わない。 不公平です!!したがって、私たちは同意しません、私たちは待って、彼らが私たちを正しい部屋に変更するように頼みます。海の見えるエグゼクティブキングルームが必要です。 最後に、彼らは私たちを正しい部屋に連れて行ってくれ、私たちは正しい部屋に住んでいます。「海の見えるエグゼクティブキングルーム」ですが、この状況のために1時間待っています。  彼らは正直ではないと思います。彼らはコンピューターでチェックするのはとても簡単だと思います。彼らは非常に簡単にそれを知ることができます。確かに空の部屋「海の見えるエグゼクティブキングルーム」があります。しかし、彼らは私たちが正しい部屋に入る前に1時間ずっと待たせてくれました。実際、その時、リヤド市からアル ホバルまで車で 4 時間以上経った後、私たちはとても疲れていました。    私はこのことに満足していない。

جميل جدا و نظيف خدمة الاستقبال متجاوبين جدا ومتساعدين اقامه مميزه انصح بالتجربة

アラブ湾の平和な景色を含む素晴らしいロケーション。フロントオフィスのノラ夫人とアデルに感謝します。

The hotel is very clean, comfortable, and well maintained, and its location near the sea is excellent. The staff provided outstanding service and were extremely helpful and welcoming throughout my stay. However, the dinner was disappointing because the selection of dishes was very limited. More choices should be provided, especially for guests whose reservations include dinner. The TV channel lineup also needs improvement, as Saudi sports channels such as Thmanyah were not available, despite offering free coverage of the Saudi Pro League. With improvements in these two areas, the hotel would provide an excellent overall experience.

場所は素晴らしい場所とサービスです。宿泊施設はとてもきれいです。このホテルを5つ星として予約することを誰にでもお勧めできます。マハムードさん、ありがとうございました。