Room was more than sufficient for the stay. Breakfast was rather poor, plastic cups for drinks and cardboard cups are not very appealing at breakfast table.
Expecting more from Grand Hyatt but this may not up to the usual Hyatt standard
But the staff make the difference, they are friendly and attentive
Room can improve better like proactively make up the room without asking for it, automatically refill more water but they deliver it quickly when asking for it, super efficient
جميل جدا و نظيف خدمة الاستقبال متجاوبين جدا ومتساعدين اقامه مميزه انصح بالتجربة
非常に良い
52件の口コミ
9.0/10
1泊あたり
€74
より
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8.8/10
とても良い
FFERASRoom was more than sufficient for the stay. Breakfast was rather poor, plastic cups for drinks and cardboard cups are not very appealing at breakfast table.
ゲゲストIt is important to make sure the airport limousine rate is charged as stated in their website.
Other than that, nice service and the breakfast is very good.
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
MMarty the MetalheadHotel manager rudely woke me up at one thirty in the morning telling me I had to leave. I went downstairs and there was no problem.
Hhassan zafarI recently stayed at Park Inn by Radisson Dammam, and overall it was a very good experience — especially for the price and location. The hotel sits conveniently near the Corniche with easy access to seaside views and local attractions, making it ideal for both business and leisure travelers.
AAhmed1974such amazing hotel and service, the only comment that we have a corporate meeting that coordinated between the hotel and our company . and we have extra guest so it was so stressing that they asked to pay for the extras on time where sometimes we dont have enough cash or limits in our personal credit card they must have away to get preautherization or online payments to facilitate this process specially we are at the weekend.