トルコトラブゾン県で、スパのあるホテル

I arrived really early and the receptionist gave me a room anyway because I was so tired. Thank you :) its within 1 minute of the bus station, and A101 grocery is a stones throw away. Theres a restaurant directly downstairs if you need it. The room was clean, shower was hot and the bed was huge. Would definitely come back and stay here if I ever go back to Trabzon.

I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them. Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent. Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels. I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time. Overall its ok & passable.

اقامة رائعة الافطار جيد و تسجيل الدخول و الخروج سلسه و التنظيف جيد و الفندق جديد ، الاخ حيدر خلوق جداً لم يقصر معنا

海の景色、オリンピックに少し似た素晴らしい屋内温水プールにアップグレードされました。サウナとスチームルームの素晴らしい設備。朝食は素晴らしかった。それはすべてのペニーの価値があります。グレイの場所、十分な駐車場。

We had a wonderful stay at Sera Lake Hotel. The staff were incredibly friendly and helpful, especially Hossein, who is a truly wonderful person. He is very experienced and went above and beyond to assist us with everything we needed. Our room had a beautiful lake view, which made our stay very relaxing. The breakfast was amazing, with a wide variety of delicious options to choose from. We thoroughly enjoyed our stay and will definitely be back. Highly recommended!

Das Hotel war sauber und gut organisiert. Das Personal freundlich und hilfsbereit. Die Lage ist praktisch und ruhig. Preis-Leistung insgesamt zufriedenstellend.

Вроде бы Хилтон, но как то всё не так. На ресепшн сказали, что бассейн до 23. По факту в 22:15 нас не хотели туда пускать, потому что бассейн до 22:40. Почему об этом не сказали на ресепшн - не понятно. Ещё и без шапочки нельзя - можно, естественно купить на месте. Номера маленькие. Вид не на море, а на фавелы какие то. В ресторане меню по qr-коду, но никто не предупреждает, что заказывать надо всё равно у официанта.

الموقع مرتفع ولاطلاله الجميله على مدينة طرابزون وتشاهد الأفق للبحر الأسود مما يشعرك بالمناظر الجميله التي تسر الناظر لها

美しい環境での素晴らしい滞在。ホテルは清潔で快適で平和でした。スタッフはフレンドリーで、滞在中親切でした。間違いなくお勧めします。

良くてきれい