A very friendly welcome at this hotel. Room a good size but rather dated. The noise from outside was not too bad. The noise from other guests in the corridor outside the bedroom at 3am just awful.
ゲゲストThe overall experience was good, friendly staff and good installations, we liked the breakfast and the gym, also great views to the table mountain and lions head from the room and the pool. Location wise also great, walking distance to most things in the region. However, some structural issues should be mentioned. The windows are old, without proper noise isolation - they even open fully which is unusual for a hotel. We could hear the wind blowing very loudly, also the music from clubs around there during the night. The bathroom has a major design flaw and every shower unavoidably results in a completely wet floor.
Despite that, room was very cozy and comfortable.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
DDes MojMooiplaas is a stunning venue for a clean, crisp peaceful getaway. The views overlooking the orange skyline and Ostriches doing their thing was, Oh so lovely!! The place is well managed and the staff are a friendly bunch of good old happy country folk. Nothing was ever too much. The food was delicious and fresh fruits and vegetables were delivered everyday. The rooms are old but neat. The wooden floors give the place a vintage feel. The old brown wall to wall carpet was not great but the beautiful rugs thrown over it made is bearable. They have some good quality books to read and enjoy. The breakfast and dinner menu was on point👌🏾👌🏾. I loved the home baked bread 😋 😋. The breakfast box prepared before my 5am-120km ride was excellent! It was prepared excavtly As I had requestes. I have already booked for my next trip😍😍. I loved seeing the stuff happy and enjoying their work. It’s always a good sign when staff enjoy what they do. I think I might have made a friend or two. The curio shop is interesting and the service at the Spa was… you guessed it, Oh so lovely!!☺️
ゲゲストReally enjoyed our stay. The room was a good size, clean, tidy and serviced daily. Staff were friendly and attended to all our needs. Lovely bar area and YU restaurant was sublime, well worth visiting.
NNicolaBOur experience at this hotel went above and beyond our wildest expectations! The hotel's exquisite location grants you a balcony view of the ocean and the majestic Table Mountain as a backdrop.
The level of service we received was truly exceptional, leaving us thoroughly impressed. The rooms were impeccably clean, and the range of amenities provided was more than generous.
The rooms themselves strike a perfect balance between spaciousness and coziness, creating a truly inviting atmosphere. A noteworthy feature that sets this hotel apart is the complimentary mini bar, offering a variety of snacks and drinks – a rare find. What's even more remarkable is that these snacks are not only delicious but also cater to vegan and gluten-free preferences.
Without a doubt, we are already making plans to return to this outstanding establishment in the future.