Todos fenomenal, al subir a la habitación teníamos dos camas individuales i lo comenté en recepción que había pedido una de matrimonio y rápidamente nos buscaron solución, con desayuno incluido que era buffet a la carta todo genial y pudimos comer todo lo que quisimos , volvería a repetir.
Lo que no nos gustó es que la cafetería no está abierta por la mañana y te obligan a hacer un desayuno de 20 € cuando yo en realidad solo quiero un café con leche.
La camas solo tienen enchufe a un lado, por lo tanto lo representa no puede cargar su móvil ni nada .
The service was adequate but “not with a smile”. Seemed more like a truck stop motel.
However we enjoyed the evening meal which was very good. The breakfast was basic and only cold food.
However it was close to Javalambre skiing which suited us fine.
Personal muy educado y ayuda en todo lo que puede y más. Las habitaciones amplias y tranquilas,lo único que podría poner malo es que son dos camas pequeñas en una grande y eso se nota un poco. Pero por lo demás genial. La cafetería,las cocineras y camareras majisimas. Precios que están muy bien. Volvería sin duda.
Lo único que las peticiones antes de ir, las envié días antes de ir al hotel y nunca fueron respondidas. Es lo único malo que podría poner.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
ゲゲストGood location. You can drop off your car and they can help you to park at the nearby carpark. Very convenient to walkable to major attractions like the Basilica and also many tapas restaurants.
NNick TravellerThe hotel is located on the main street a short walk from Goza Central Station. The tram runs down this street and it is very easy to reach the major sites and attractions in Zaragoza from. Rooms were clean and comfortable and the reception were friendly and attentive. There is a cafe with an outdoor and comfortable indoor seating area.