イギリスダラム市で、バーのあるホテル

A lovely traditional country house hotel. The public rooms were just what you expected, old world charm, the food excellent but the best asset  was the friendly and helpful staff. Unable to comment on bedrooms as we were in an accessible room which wasn’t great, good parking though. Needs attention to basic customer requirements, overall a great few days

Good hotel. Decent location. £7 to park in their car park which I didn't know about so unexpected charge. Room was ok, can get a bit cold and heating maxed out at 36 degrees but other than that it's not too bad, good value for the price.

部屋は広としていて快適なベッドでした。無料の朝食が付いています。朝食は大丈夫でした、毎朝同じ食べ物。私たちを失望させる唯一のことは、レストランのスタッフの1人です。私たちはそこに何年も座って、提供されるのを待っていました。彼は午後 8 時まで私たちに仕えていないからです。その夜に到着したばかりで、とてもお腹がすいたので、辛抱強く待っていました。この男は他の人に仕えていましたが、私たちではありません。それで夫と私は何が起こっているのか疑問に思いました。それで夫は店に行き、列に並んだ。しかし、夫の番になったら「次は誰??」と聞かれ、夫が目の前にいたのは明らか。それから夫が今注文できるかと尋ねると、彼と私を見て「ああ、あなたのテーブルまで待って、そこから注文を受けます。 .たぶん私はそこに唯一のアジア人だからです。正直に言うと、少し*****があるような気がします。私たちはテーブルに戻り、再び提供されるのを待っていました。しかし、彼は現れず、隣のテーブルにサービスを提供し、私たちの後に来た他の顧客にサービスを提供しました。私はとても怒っていて動揺していました。しかし、私はシーンを引き起こしたくない。それで、私たちはちょうど外に出て、ホテルの外に別のレストランを探しました。私たちはとてもがっかりしていて、そのような扱いを受けるとは思っていませんでした。受付係はとても親切で親切でした。彼の名前を忘れただけです。しかし、レストランのものはまったく良くありません。彼は私たちの家族の休日を台無しにしました。私たちはもうそこに戻ってこないでしょう。

Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets. The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls. That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.

Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.

Room old and outdated - hotel needs refurbished in older areas - new spirts bar disappointing expensive and not that clean - nenus dirty with fingerprints and sticky - considering brand new they beed higher standards tho mains in Fusion were good but prawn crackers at £5.95 were awful

ホテルはとても清潔でスタイリッシュで、レストランやバーもそうでした。ベッドはとても快適で、間違いなく戻ってきます😊

ホテルの平均レベルですが、価格は環境に合わせて調整されているので問題ありません

We were put in a very small room on the 3rd floor. The lift only goes to the 2nd floor. The lift that goes to the 3rd floor was marked out of order. We are both in our late 70s and had to carry our bags along a corridor and up about 40 stairs. No member of staff offered to help. As we were going to check out we noticed a member of staff using the lift to the 3rd floor.

We enjoyed our stay, the location of our room was good. The only few ******* that we had, was that although the room was clean, it smelt a little bit smokey, it was too hot, we tried turning the radiator down a little but it wouldn't stay down, we did open the window, and the pillows were too hard for me. But for the 1 night we stayed it was ok.