イギリスグロスタシャーで、バーのあるホテル

No issues with room, comfortable bed. Issue after checkout as the hotel called and left a message asking for money for an adjustment on the booking that I didn't make. I did atrempt to correct my name as it showed up as Newma not Newman, but that's a correction not an adjustment that should cost money when it wasn't my mistake. Also when I checked in it still showed up at the hotel as Newma, so the correction hadn't been made.

ホテルは古く、床板はいたるところにきしむ。 私は老人ホームのような感じがします。 しかし、スタッフは素晴らしく、一人一人がいました。 ダブルスイートに滞在しました...十分にいいですが、それはスイートではありません。敷地内のレイクサイドレストランで夕食をとりましたが、値段も手頃で良かったですが、部屋は寒く、食べ物は到着するのに長い時間がかかりました...シーザーサラダしかありませんでしたが!! とにかく、私たちは朝食を気にしないことにしましたが、チェックアウトとチェックインは完璧でした。 スパ/レジャークラブは単に憂鬱でした。プールは北極寒で、更衣室は「くつろいで」、ラウンジャーはひどいものでした。

I had trouble checking in and had to get help from the bar staff who were very helpful The bedrooms were a bit on the small side for 2 people, there was no air conditioning in the bedrooms and it was very hot weather. The breakfast menu was adequate. We did not have dinner at the hotel. The bottom step on the main stairway had no markings on the edge, and one of my party fell down that step on 2 occasions. Fortunately he was not injured, but the matter needs redressing. We pointed it out to one of the bar staff who said he would pass on the comment. The staff were very pleasant at all times.

We stayed at the Holiday Inn Express in Cheltenham in mid November 2024. The hotel is very conveniently located close to the town centre shops and other amenities. The staff at check-in were really helpful.

すごい

We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.

レセプションで1人の従業員の行動を除いて、すべてが大丈夫でした女性、私は彼女の名前を言及したくないです。また、部屋には2人のゲストがいる場合でも、1本の水しか提供されていません。そして、私たちが別のボトルを頼むならば、彼らは私たちがそれを買わなければならないと言います.私たちは一晩の滞在のために一晩あたり87ポンドを支払っていますが、追加のサービスはありません - 無料の水さえありません.

The hotel and service was excellent.! We ate at the Boathouse which was average and overpriced. The walls between each were a little thin as we could hear our next door neighbours as they were very loud. The manager did speak to them about it.

日本からの一人旅で、とても暖かく迎えてくれました。併設されているバーで現地の方々とも仲良くなれました。ありがとうございました。

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.