GGinge55* hotel booked to end our trip in style.
Bar staff and cleaners were super happy, polite and love to great the guests in the hotel.
Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book
While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes.
Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option.
Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden.
Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.
ゲゲストWe had a lovely stay at this hotel overall. The private beach is beautiful and peaceful, making it a perfect place to relax. The pool area is also great, very clean and well maintained. Breakfast each morning was delicious with plenty of options to choose from.
Our room was clean, comfortable, and had strong AC, which made a big difference in the heat. The staff were very kind and welcoming throughout our stay.
One thing to note is that we didn’t receive responses regarding booking tours through the hotel, even after following up. I would recommend arranging any tours or activities in advance to avoid inconvenience.
Overall, we enjoyed our time here and appreciated the relaxing atmosphere.
ゲゲストI had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile.
The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special.
What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort.
Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.
RRajaratnam ChitranganAmazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done