Amabilidad del personal. Hotel con buen precio y que cuenta con las cosas que uno espera. Destaco además que el parking es gratuito. El desayuno es estupendo.
Si he de poner una pega es el del ascensor, que era pequeño. Tampoco sé si había más de uno. Realmente no me hizo falta porque nos alojamos en la primera planta.
En definitiva, es un hotel funcional, bien situado y con una relación calidad/precio muy competitiva.
Hotel has great facilities and was very clean, though we were disappointed to realise that due to unsafe cliffs, it no longer offered direct access to the beach. Service should really be improved for such an expensive hotel:
1. Reception gave us 2 twin beds even though we specifically made a request at booking for double bed
2. Restaurants got my coffee orders wrong on multiple occasions throughout the stay
3. During the saturday bbq night, the hostess Priscilla made up a poor excuse not to give us a poolside table even though we were one of the earliest guests there. Her excuse was the remaining poolside tables were reserved for 4 families with dogs. We didn't see a single dog during the entire course of 2 hours, and the tables were given away to other couples for reasons unknown. This incident really upset us, and the fact that she had the audacity to make up such an excuse is appalling.
4. Gratuity was charged at 7.5% for every item, which is fine but what left a bad taste in the mouth is the hotel did it without informing customers upfront.
The hotel was located really conveniently near Old Town, the bus station, and the beaches. We booked a room with 2 beds as listed by Trip but were given a room with only 1 bed and the front desk said it was actually based on availability, but there was no mention of this on Trip. If you have specific requests regarding number of beds make sure to write it in your special requests. Thankfully they were able to accommodate our request in the end. The pool is nice but I wouldn't recommend ordering food by the pool, overpriced for what you receive - the drinks were fine though. Otherwise the stay was good and no issues!
Decent Stay, but Could Be Better for a 4-Star Hotel
The Good:
• Location: The hotel is in a great spot—just an 8-minute walk from train Station and only 10 minutes by taxi to the airport, making it very convenient for travelers.
• Breakfast: One of the best parts of our stay! A great selection of food, and the addition of a piano playing in the background made for a lovely atmosphere.
The Not-So-Good:
• Bathroom Issues: Unfortunately, the bathroom had a bad smell, which we believe was caused by water collecting under the floor for a long time. The shower design was also frustrating, as water would leak out onto the bathroom and toilet floors. Additionally, the ventilation fan didn’t seem to work well, which made the smell worse.
• Construction Noise: This was a major issue. There was loud construction work from 10 a.m. to 5 p.m., making it nearly impossible to relax in the hotel during the day.
• The overall entrance to the hotel didn’t feel like a typical hotel—it was busy and had a commercial feel, more like entering a shop or mall.
We’d rate it 3/5. While the location and breakfast were great, the bathroom issues, construction noise, made it feel below 4-star standards. With better maintenance and some upgrades, this hotel could be much better!
Not so great second stay here, was woken in the night by noisy people in the kitchen then a woman on her phone in the neighbouring room talking on phone until late; just a barn door separating the rooms. I made her aware I could hear everything….
Another problem is that if you have to get to the airport early, a Bolt is 15€ from here, probably best to factor this into deciding to stay here.
It is generally good for one night otherwise…
SStella77Très belle hotel avec de belles prestations
Je regrette néanmoins que l'accès à l'espace bien être soit payant alors qu'il est impossible de profiter de la piscine extérieur en hiver
ゲゲストFree breakfast was a treat!
Our room had the discomfort of neighbors next door. They turned on the television and the snoring started after the tv was turned off, lasting for quite awhile. Annoying as we had to wake up rather early next day.
The sound proofing of the room was not good at all, another neighbor hit the walls in the morning to make others be more quiet.
We didn’t use any amenities, so no reviews possible.
The location in Tavira is excellent, one can walk easily anywhere around without loosing lots of time!
ゲゲストAlbergo di buon livello, ma prezzo superiore alla media. Un po' fuori dal centro, però ha ristorante, dove ho fatto un'ottima cena di pesce, a prezzo ragionevole.
TTippyToesThis hotel is at an excellent location which is right on the sea front. The beach is just across the the promenade. Plenty of shops and eateries along the promenade and a short walk to the marina.
You can hire a bike from the hotel for a reasonable price and they provide a lock so you can explore the area which has lots to see.
All in all this is a very good hotel. Will love to return again some day.