Brilliant stay at Le Grand Balcon - only reason I knocked it down to 4* (and in reality it was more 4.8) was the state of the carpet in the room. Looked like it has been piecemealed together, had what looked like blood near the bed, and needed another hoover. Other than that, facilities were excellent, staff were super friendly and it’s in SUCH a good location. Carpet wouldn’t stop me staying there again, that’s for sure!
Goed basis hotel. Verzorgd. Weinig in de buurt en dus savonds niet veel te doen. Wij hadden wel slechte wifi die maar geen verbinding wou maken. Voor de rest aanrader als tussenstop.
Als ich an die reception stand suede ich mit einem „ich höre“ angesprochen statt einem freundlichem „bonsoir.“
Ausstattung ganz ok. Preis/Leistung sich. Allerdings ist vieles nicht sauber. Zum bsp. Die ecken km badezimmer oder flecken am boden.
Lage gut!
hôtel propre et moderne, très lumineux avec le toit en verre, personnel très agréable, souriant, accueillant, sachant répondre à nos questions. L'hôtel est excellemment bien placé en plein centre-ville
Delightful stay as always, perfect location, beautiful square for yummy food and very convenient to many restaurants, historic sites and attractions. Will always remember Toulouse fondly.
ゲゲストOutst!.anding experience in Lourdes - relates to very first day - my daughter & self walking towards sanctuary, and really looking forward to so much. I volunteer each year , but my daughter was never there before & at her suggestion we stayed in Ibis. Was v pleased with location for starters and we could go down steps & towards Grotto. However suddenly lady tapped me on shoulder to warn me that my bag open - back pack which I bought for trip. Immediately I knew - I would never leave a back pack open/ Panic set in quickly & I found all my walled, bank cards & mobile phone - so my good sense left me too & I just turned around and back to IBis. Up in my room I did not have a phone , but was too upset & just knew straight to police. With that - knock on door. It was Christophe from reception. He had got a call from a shop - St Joseph's under bridge entering San Michelle gates. My little holder with all my bank cards, details, my mobile, any cash also. So we quickly rushed down there to be handed my wallet & phone. They were such a sweet couple. Cash was taken but thank Our Lady the cards remained. I could not say enough about Christophe & Nathalie. They really cared & I did not need police. So I could only say IBIS staff were wonderful. People is the reason for going back to Lourdes and the bad ones drive everyone away. So I am voting for your staff on that account
ゲゲストI really enjoyed my stay at the hotel , very beautiful and neat 👌 and the staff very helpful. I will visit again definitely 💯 And i hope to fine Apart city at every part of Europe 👌
Easy access to almost everywhere , beach , shops and all 🫡 words can’t express how happy i am with the service. Kitchen is fully equipped .
TT/RFellow travelers,
I highly recommend this hotel for your stay in Montpellier. The location of this hotel is truly superior and the staff are welcoming, proficient and accommodating. The facilities are tidy and clean, and the common areas boast old world charm while the rooms are modern and well appointed.
I particularly enjoyed the fantastic water pressure in the shower, and the quality toiletries with proper pump hand soap for washing hands opposed to grimy bar soap. The separate water closet was also a thoughtful touch that I wish all hotels had.
The room was large for European standards with clever storage options, and I appreciated the attention to detail in its design. If you are driving, I strongly advise illegally parking in front of the hotel prior to check-in and asking exactly how to get to the parking garage. This will save loads of time and you’ll avoid circling one-way streets.
Overall, I highly recommend this hotel as a fantastic choice for your stay in Montpellier. We will absolutely stay again upon our next visit to the city.