ゲゲストStunning Views and Great Service, but Watch the Extras
My wife and I stayed here from Friday to Sunday and had a lovely experience overall. The highlight was definitely the friendly staff—to our surprise, they upgraded us to a beautiful sea view room without us even asking!
The Good:
Location: Simply unbeatable. It’s a very short, walkable distance to the beach and local attractions.
Service: The team was welcoming and proactive.
The Not-So-Good:
Extra Charges: We were disappointed to find that leisure services (pool/gym) come with a fee of £5 per person, per day.
Parking: It is quite expensive. Honestly, you might be better off looking at nearby public parking lots, which are more budget-friendly.
Overall, a great stay for the location and the view, just be mindful of the add-on costs.
ゲゲストThe hotel is undergoing refurbishment. We had a family room which was beautifully decorated, the beds were comfortable. Breakfast was good. We used the pool which is quite dated and small for the size of hotel but a nice bonus. The staff were excellent, friendly and helpful. We will definitely will be back again.
The hotel has a lot of families staying there, would be nice to do a early evening disco/ something for the children to make use of the empty bar area
ゲゲストRoom was ok, couldn’t fault it, there was an inroom kitchen with microwave, fridge freezer, sink, plates cups cutlery, for the price it’s actually decent value, breakfast available, it’s not Dubai, it’s bournemouth, not far off the beach like a 10 min walk. Room was very spacious, digital tv, ac works (very cold under the correct settings), car was parked right outside my room, smoking outside the room, it was actually a decent place to stay for £100,
if you want posh standard, go pay £300 for h!ltons. Bed was comfy as my misses had to drag me out for breakfast.
Pool was under construction so hopefully that gets sorted soon
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
ゲゲストThe kind lady at reception let us check in early and gave us an upgarde to a sea view room. The room was small and not very modern. There was a fan in the cupboard covered in dust that we used as there was no air conditioning. Trip advert said parking available but I did not realise this meant paying £12 when I arrived. The lady almost seemed embarassed asking for it. Fairly decent location on the main promenade. Close to beach. Breakfast was below average. Place is in need to some updating and/or TLC.