Always stay overnight before heading to the Isle of Wight but never at this hotel, usually the sister hotels in the area. A quiet nights sleep, clean room with good amenities, and a breakfast to start the day, no more to be said. All round great stay!
Very clean and really smart hotel.
Probably best to avoid Christmas parties there as was extremely loud with revellers at the hotel whilst I tried to sleep (unsuccessfully).
Very modern hotel more like a big gym with rooms. Not sure about the clear glass bathroom doors though!
Staff very helpful and friendly.
Breakfast was ok, booked it the night before using a QR code on the leaflet left in the room and only paid £10 instead of £12.50.
Can’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
Hello. My vacation in one of the hotels in your chain was wonderful, as always. The only thing is that I was not able to enjoy the state of weightlessness in the pool on the day of my departure; the water in the pool seemed a little cool to me and I completed my water procedures very quickly. As always, I enjoyed wonderful breakfasts and training in the modern gym. P.S. I feel significantly rejuvenated after visiting the VILLAGE HOTEL BASINGSTOKE.
Excellent hotel in a good place for our requirements. We ate there in the evening and the food was good for the price we paid. The breakfast in the morning was excellent a good range of items to choose from. Very pleased with the hotel in general. The staff were very helpful too.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
SsilvirgVery friendly staff, nice hotel well decorated and great value.
VIn a small town, south of Guildford , might be nicer in the summer, only visited in January. Dog friendly!
ゲゲストBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
ゲゲストThe room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
JJoodsI had booked the hotel as I was attending and office Christmas party and didn’t want to drive home after. The location was important as I wanted easy walking distance from the venues we were visiting and a central location as I would be walking back alone to the hotel late at night.
It felt as though the visit got off to a bad start as although I arrived close to check in time, there was no room to park at the hotel car park. To be fair , the hotel website does mention it’s not big and is on a ‘first come…’ basis, however the site does not explain alternative parking options. I parked at a multi storey carpark about 5 mins walk away. I parked at 3:15 pm with parking expiry at 9:15 am- not ideal- either leave early or make sure you make a note to top up!
The reception area is bright and spacious and looked very pleasant; check in was efficient.
However, the room was very dated, ( dark furniture which had seen better days, the easy chair was in need of recovering). Hmmm
The room looked clean however there was hair (head an ‘body’ hair on the bathroom floor (not one or two strands), and for the first time in over 30 years of hotel stays I had to request housekeeping to clean my room. I requested this upon leaving the hotel for the evening. The receptionist was shocked when I mentioned it and on my return I could she issue had been remedied.
Breakfast was ‘ok’.
匿匿名ユーザーNice clean and spacious hotel on the front at Southampton. Good location for cruise terminal and city centre. Room was excellent and had a balcony overlooking the estuary. Would stay there again.
ゲゲストA repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.