This was the most staffed hotel we stayed at, there was a complimentary cheese board and wine on arrival, the staff was extremely friendly and our room was clean with alternative milk provided (oat) . This hotel is located in the Heart of the twin with a buzzing night life
LLiam and JennyAttended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful.
We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest.
The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss.
One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go.
Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109.
Date of stay: February 2024
ゲゲストThe hotel is an incredible building which must take some maintenance.
We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great.
The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool.
The double room had a king size bed which was very comfortable.
The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing.
We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment.
We didn’t eat in the restaurant preferring to find a restaurant in bath itself.
Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless.
When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird.
The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit.
The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
KKenma⭐⭐⭐⭐☆ (4/5)
Comfortable Stay and Great Location
I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey.
The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained.
Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.
ゲゲストAmazing value for money; simple selections of food, compact no frills chalets: could do with a bit of attention to detail with deep cleaning; decent bedding and towels, fantastic and varied entertainment generally throughout the day and late into the evening; most acts are really good. Nice to be able to set up to work remotely in the ballroom during the day and take in the fun that holiday makers are having. The Blue Coats are an engaging team. Drink prices are OK for a setting like this. We are 53 and 58 and on the younger scale of most holiday makers but whatever age, this adult only holiday park delivers quality for money hands down. Bus travels from the road outside the site to Weston Super Mare hourly during the day; beach is just a walk away down the site entrance. Taxi's are affordable if a comfi trip into town is wanted. Can imagine how amazing this establishment will be in summer (and they don't seem to hike the prices to eye watering levels during the warmer months). The range of themed weekday stays (4 days Mon-Fri) and weekend (Fri-Mon) are varied. We need to be in the WSM area for a couple of months - staying at various hotels / establishments, but now we have found Sand Bay, we have chosen to book here for several weeks back to back. For that reason, we have brought our own bedding with us, to personalise our chalet and make it more homely for our extended stay. Reception team are generally welcoming and efficient and Jade the holiday booking team member is ever so helpful. Well done Sand Bay!