投稿日:2026年8月3日|デラックスキング
匿名ユーザーI stayed here for 3 nights, and this is my honest review.
The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room.
Pros:
1. The rooms have been fully renovated and feel modern.
2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C.
3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that.
4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away.
5. The lobby is spacious and looks luxurious.
Cons:
1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms.
2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque.
3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak.
4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard.
5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone.
6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating.
7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric.
8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account.
Overall:
I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.
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最低料金(1泊):INR 3,972
投稿日:2025年9月6日
ゲスト
Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.
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最低料金(1泊):INR 2,993
投稿日:2023年12月27日
KC723スラバヤ西部にあるパクウォンモールに直結した超便利な新しいホテル。清潔で、子供用プール、子供の遊び場、バスタブ、ウェルカムドリンク、各国料理のフルブレックファスト、フィットネスセンターなどの設備が充実しています。
サービスは申し分のないもので、スタッフはフレンドリーです。ホテル内はとても混んでいるようですが、朝食会場は広々としていて、窮屈にならずに誰でも宿泊できます。
全体的に滞在は楽しく、必ず戻ってきます。
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最低料金(1泊):INR 12,043
投稿日:2023年9月24日
Tianhepengyuyan部屋はきれいですが、設備が古い部分もあります
トイレはきれいですが、水垢や緑青が多く、鏡はピカピカではありません
フロントデスクは上手な英語を話し、とても歓迎してくれます。
全体的にはまずまず、平均的なサムスンレベル
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最低料金(1泊):INR 2,794
投稿日:2025年12月26日|デラックスキング(safari)
NS30Baobab Safari Resort is located quite far from Surabaya city centre, but it is definitely worth the approximately 1-hour drive from Surabaya Airport.
We booked two connecting rooms, both with balconies. We were assigned to Level 4, and the view was absolutely magnificent, overlooking Mount Arjuno and Mount Welirang. Waking up to the mountain scenery was truly refreshing. Cooling weather, fresh air and beautiful scenery.
Food Experience
The highlight of the meals was the Nasi Rawon. The beef was very tender—soft and melt-in-the-mouth—and the soup was rich and flavourful. The portion size was generous. Other food items were acceptable but nothing particularly outstanding.
For breakfast, however, the buffet spread was rather limited, especially in terms of meat and protein options.
Room & Amenities
The room itself looked decent but slightly dated. That said, the beautiful view more than compensated for it.
One important note: do stock up on your own bottled water before arriving. The hotel uses refillable glass bottles, and unfortunately, the wooden covers of the glass containers appeared very mouldy, which was quite off-putting.
Activities & Environment
There are plenty of activities available. A walk through the Enchanted Forest thats full of pine trees and feeding area for Capybara, Lama, Sheep is possible, though you’ll need to take a buggy from another area. The Safari Zoo is located separately but can be arranged by the hotel.
Animals around the hotel can be fed according to scheduled timings. Waterbucks, however, can be fed with carrots 🥕, which were provided by the hotel on the day of check-in.
The lobby and dining areas were a standout—beautifully designed and facing the roaming animals while still maintaining a safe boundary within their designated area.
Animal Welfare
I have always been quite sceptical about zoo animals in Indonesia due to past negative experiences, where animal welfare did not seem well cared for. However, Baobab Safari Resort truly changed my perspective.
The environment is clean, the animals appear well fed, and I frequently saw zookeepers actively present in the animal areas, feeding hay and grass to the zebras, waterbucks, buffaloes, and giraffes. It was reassuring and heartening to see such care and commitment.
This experience made me believe that proper education and responsible management really do help build a better environment for zoo animals.
Overall, it was a meaningful and memorable stay for my family.
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最低料金(1泊):INR 4,241
投稿日:2023年11月2日|スタジオ40キングサイズベッド
ゲストここに滞在するのは2回目の経験です。いつも満足しています、本当に価値があります、フレンドリーなサービス、広々とした部屋、大きなバスルーム、清潔で快適な部屋、コーヒーマシン、冷蔵庫があり、まったく問題ありません。プールがなくても問題ありません。 2回目の滞在でしたが、朝食の料理にがっかりしました。今回は最初の滞在ほど味が良くなく、メニューはどれも味気なく、塩辛いものもありました。一方、最初の朝食はメニューのほぼすべてが美味しかった
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最低料金(1泊):INR 3,064
投稿日:2023年10月13日
SANGUN
空港に到着するまで約1時間かかります。
ホテルは比較的大きく、サービスも良く、玄関にコンビニがあります。
急いでいない場合は、ブロモに 1 日滞在することをお勧めします。
日の出を見たくなければ遅く起きて、
9時にホテルに到着し、0時にチェックアウトしました。
02:30頃、ブロモ山の麓に到着。
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最低料金(1泊):INR 5,135
投稿日:2026年7月20日|別荘(osing)
ゲスト
Great Hotel and value for money. Staff are all amazing and great to see so many young locals being given an opportunity for training and experience. Rooms were immaculate and comfortable .Food is great authentic Javanese and western if that’s what you need. Breakfast was fantastic.
Will definitely be returning.
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最低料金(1泊):INR 2,298
投稿日:2026年5月14日
ゲストHad an amazing stay during our Mount Bromo trip! The hotel offered stunning views, clean and comfortable rooms, and very friendly staff who made us feel welcome from the start. Highly recommended for anyone visiting Mount Bromo
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最低料金(1泊):INR 7,376
投稿日:2024年1月20日|シティサイドのデラックスツインルーム
Swandayani Gunawanホテルは悪くない、駐車スペースが足りない、スタンダードの部屋は少し狭い、家族連れならプレミア以上を選ぶ、朝食は子供無料、いくつかバリエーションがある、サービスはフレンドリーでまあまあ
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最低料金(1泊):INR 2,426