Clean rooms, great service and an amazing breakfast. The station that makes you thosai, paranthas, or even pancakes was amazing! Would stay here again.
Our stay at SureStay Heritage Walk Amritsar was truly memorable.
The hotel boasts an excellent location — just steps away from Harmandir Sahib, making it incredibly convenient for multiple visits, especially for early morning or late evening darshan. Being situated in the heart of the heritage walk area also means you are surrounded by vibrant streets and what can only be described as a true food paradise.
The rooms were impressively spacious, clean, and very comfortable — a pleasant surprise given the prime location within the old city. Check-in was smooth and efficiently handled, setting a positive tone for our stay.
A special mention to Sarjan, Sohail, and Gurmeet — the concierge team — for their warm hospitality and attentive service. Their helpfulness and cheerful attitude made a real difference to our experience.
The restaurant at SureStay was outstanding. Kudos to the chef and the restaurant managers who ensured that meals were freshly prepared and served straight from the oven. Every dish was flavorful and satisfying, reflecting genuine care in preparation and service.
Overall, SureStay Heritage Walk offers comfort, convenience, and heartfelt Punjabi hospitality — an excellent choice for anyone visiting Amritsar.
ITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.