The hotel was nice and clean, but unfortunately the receptionist that welcomed us doesn't speak good English, and it was difficult to communicate. The second disappointing aspect was about the pick-up at the airport. It seemed included in the price ( that's why I booked with them), but at the very end they told me that it was until 17, and we arrived at 18, so they asked for 3000 RMB. That could be okay, if the hotel would be very far from the airport, but once there we realized that it was 5 minutes. The price they asked for was far too high.
We had a great experience during our 4-day stay in Coron Soleil Express Hotel. All the staff were courteous, respectful and accommodating. The room was clean and the aircon functions well. The swimming pool is clean and did not feel too much chlorine in the water. As an overall rating, it was excellent. Will come back again in the hotel with families and friends.
DDunnSallyThe stay was excellent, and will definitely return if we visit again & will recommend to everyone. The hotel was so relaxing & very tropical, which made you relax and completely switch off from everything. We stayed in a private Villa which was wonderful, & the room was a very good size with everything you would need and an amazing bathroom which made you feel like you were in the tropics. At the same time the main swimming pool was lovely with a great pool bar & the hotel's rooms around the side of the pool which also looked lovely. The only negative was breakfast this is an area that needs reviewing especially on the health & safety side On our first morning the plug socket was overloaded which caused the wires to set on fire quite badly. The staff were not great at dealing with the situation & eventually security came BUT threw a glass of water over the fire! Not sure that should be the case? The guest on the other table said this happened the day before as well? I think more electric sockets need to be added to not overload?? The buffet breakfast looked messy, and could be improved? The ordered food was great & dinner was also great.
The hotel is wonderful and I would come back.