FFashion_PotatoI stayed at the Westin the night before my flight because I didn't want to panic about getting to the airport on time. I'd heard Westin is good quality and the location really is so convenient so I splurged. I kind of wish I hadn't. The room was very basic. The shower was nice, but there was nothing about my stay that made me think ”worth every penny!” Especially since they charge for internet.
Good things: the staff are delightful although they definitely seemed understaffed and a bit stressed. The rooms are very clean and the bed was very comfortable. It's AT the airport and so easy to navigate! I asked for some extra water and they brought a lot. The room service food was so good.
Meh things: the carpet made me super glad I brought my own slippers. It didn't seem dirty, but something about carpeted hotel rooms are kind of icky. The coffee cups were all paper and I just felt like I was making a lot of trash when all I wanted was evening tea and morning coffee.
Boo things: not even an hour of free wifi? Just straight up ”pay 18 extra dollars on top of the hundreds for a basic room so you can tell your family you arrived ok and make sure you know where to go at the airport tomorrow.” I don't know, I'm not a business guy but it felt very cheap and petty.
ゲゲストFirst off this hotel has a great location. You can get on C-470 in just 2 - 3 minutes and access to I-25 is just as easy and takes only 5 or so minutes. Within less than a mile radius is the Park Meadows Mall, several supermarkets/drug stores, more restaurants than you can imagine, Walmart, Sam's Club, Target, Costco, Ikea, golf courses, bike trails, parks, and so on. The hotel appears to have been updated fairly recently as all finishes in the building looked clean, shiney and quite new. Our room was of average size with 2 queen beds that were very comfortable. We especially liked the fact that the shower/toilet area was separated from the bathroom sink area. The room was very quiet as there was no noise from either the outside or from adjoining rooms or the hallway. I usually don't sleep well in hotels, as the slightest noise keeps me awake, but during our stay here I slept like a baby. The front desk personnel were professional, knowledgeable, and very accommodating. The only slight minus to our experience was that the breakfast menu was on the light side compared to most other hotels we have stayed in, however the dining space is spacious and clean. In summary, you can't go wrong in choosing to stay at this well managed hotel.
ゲゲストGood things were location, cleanliness, and modern (flipped) updates, big kitchen with all needed cooking appliances. Bad things were: room wasn’t ready upon arrival two hours after checkin (same for several other people waiting); noise - window A/C units kept in during winter created only a thin sheet of plastic separating outdoors. Lots of stomping, carts rolling, yelling at night, and traffic noise right outside bedrooms; poor responsiveness for missing items (no coffee maker - took three calls over several hours), no soap or shampoo in showers (delivered on last day), not enough coffee packets (never delivered despite multiple calls). Shuttle service very iffy. Sometimes only one running during high volume times. Advertisement on trip.com did not reveal that place was under major construction so no pool or hot tub or ski lockers available. Sidewalks and entry extremely icy and dangerous to walk on. Makeshift second floor check in room (due to construction) required walking on icy walkways and staircases to get to. Surprised they could get away with this from an insurance perspective.
WWENXINbeautiful city view with two large windows, superb location and friendly staffs. I love the fruit flavoured water they provided. But there's a lot of ash on bedside tables. And very loud alarm from police car and ambulance in the midnight woke me up several times.