My father has had to stay at the hotel temporarily and the staff which includes the housekeepers are very attentive to my dad and making sure the room is kept clean and sorting any type of inconveniences. I recommend 👍🏻
Easy to find and check in was a breeze. The room, as always with Element, was awesome. I ordered food in and I waited in the lobby for delivery. Had a very nice conversation with the young lady at the desk. Thankfully, she gave me several recommendations for things to do in Austin. We toured the capitol building and went to Zilker Park on our visit. They have a really nice breakfast, including a coffee machine that makes cappuccino, etc. Tip: adjust the time for the milk to 20 seconds for the cappuccino or you will overflow the cup. Laundry facilities are available on site. And they have complimentary beer, wine, and light snacks M-TH. Just a really nice stay. Everyone is so helpful. The kitchen is very nice; I like the special faucet for filtered water to fill your water bottle.
The team there was incredible to work with on helping accommodate our group's needs. The location worked well and was easy to get to and the common spaces worked very well for our group. Rooms were clean and spacious. Would highly recommend a stay with them.
The staff was very professional. The room was clean and beds were comfortable. We all enjoyed the breakfast as well. We will be marking this hotel as a favorite for future trips to the Round Rock area.
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My husband, myself, and my 9 year old needed a hotel due to Hurricane Beryl. We decided on the Tru at around Rock as we had previously stayed there before and always liked it. This time was no different. The woman at check in on July 8th was such a sweetheart! She gave us recommendations for food and even some coupons for nearby restaurants. We had a two queen bed room. The room was cleaned really well, and the bed was super comfy! We were on the fourth floor, and we didn’t really hear any noise. Breakfast was a bit meh. The last few times we had been at this Tru location, there was cut fruit. The only fruit available was just a whole apple. I had only oatmeal which was a good texture. Husband said the sausage and eggs weren’t very good, so he ended up throwing his away and just got toast instead. My 9 year old did enjoy the pancakes though. He liked being able to put chocolate syrup on them as well as Oreo pieces. They also had sprinkled and caramel but he didn’t want that. There were one type of muffins available, four choices of cereal, two juices available but no water, bagels, and English muffins. I think that was about it for breakfast. I can’t remember if yogurt was available or not. On the plus side, the woman in charge of breakfast was nice, and she was always keeping everything g topped up if it needed it. Checkout was easy, and the woman at the front desk at checkout was nice too. We’ll definitely always stay at this hotel when we’re in Round Rock.
This is an almost new hotel right next to the highway with clean and comfortable rooms. Staff are super helpful, polite and efficient. This brand is pretty awesome with free breakfast, that has a good selection of hot and cold options. A bar onsite and despite being close to a busy highway was surprisingly quiet
Hhkh60The suites are lovely and spacious. Perfect for a week long stay.The conference room provides a good space for evening work. Front dest staff was friendly and accommodating. Breakfast is breakfast:) The only down side is you have to remember to ask for cleaning/refresh of towels at least half way through your stay. That may be everywhere but I feel like the chains need to reconsider for long term guests. Clean at least on the 3rd day.
ゲゲストI lived here for three nights using Marriott Bonvoy rewards while visiting friends in the area. The property has a very distinct odor when entering the building and the room. Its an old property desperately in need of a Property Iimprovement and an active preventative maintenance program. Not sure if it's a supply issue, but the room did not meet RI standards in towels, face cloths, hand towels, silverware, and dishes. Marriott 15 years with 1639 night stays, IHG 17 years 1800+ night stays, Raddisson, Hyatt. Living the hotel life.
Mostly a good experience. I found the hotel to be clean and the room was quiet. However the pillows (all eight of them) were lumpy and uncomfortable and the breakfast was disappointing- not much of a choice other then cereal. You have to drive around the building before you find the main parking lot.
DDiana DGreat staff. Clean property. We enjoyed our stay. My mom and I traveled to see family. It was easy check in and out. The rooms were clean and presentable. The manger was helpful. We would definitely stay here again. Thank you very much . The weather was perfect .