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ポウサダ ド リオ トゥルボ

"おはようございます、私は今週末、03から05/04/2026 - あなたの部屋で受け取った優れたサービスに心から感謝したいと思います。スタッフは、特にレストランのスタッフであるMr.–フレンドリーさが不足しているため、滞在をより速く快適にします。誰もが同情と専門性によってこのことを本当に異なっています。あなたの優れたサービスを願っています。これは間違いなく私たちを家に帰り、友人や家族に滞在を押します。"

オバ コエマ ビレッジ ホテル

ピエール 135 エスカルパス

サミット カピトリオ ホテル

"Dear Sir/Madam, I would like to report a summary of the irregularities that occurred during my stay at the Escarpa do Lago hotel, which began on January 11, 2026. During this period, I personally requested repairs to the air conditioning and the room door lock twice at reception. However, no staff member came to carry out the repairs. Regarding room service, we left the unit for cleaning, but upon our return, the room had not been cleaned. On another occasion, cleaning was carried out, but the towels and bed linen were not changed, contrary to what I had been previously informed. The maintenance of common areas was also deficient, with overflowing external trash cans that were not collected. I emphasize that the bed linen was only changed on the penultimate day of our checkout. Note: One of the towels provided for bathing had the following writing on it (Glass Cleaning). This could cause illnesses due to the towel being used with chemical products, creating an unsanitary environment. Regarding the facilities, I noticed that the room did not have the chair shown in the promotional photos. The chairs available are old, dirty, and located outside the rooms. Furthermore, basic items such as glasses, soap, and shampoo are missing. Regarding hygiene and service in the restaurant, I witnessed animal feces at the entrance, forcing guests to detour to access the area. There was also a lack of punctuality in the breakfast service, with food being removed prematurely before the established time. On several occasions, the manager, Soray, referred to us as "The problem guests." It is clear that we did not have the best accommodation, much less the best service. Given the above, I express my dissatisfaction with the lack of support, hygiene, and facilities provided. Below I include some articles and jurisprudence to address this matter without further delay. 1. Consumer Protection Code — Law No. 8.078/1990 (CDC) The CDC is the main legal basis for protecting guests against failures in the provision of services. Some relevant provisions: Article 6 — Basic consumer rights: right to adequate and clear information about services; protection against abusive practices and clauses; effective redress for damages. Services and Information in Brazil Article 14 — Liability for the service: the supplier (e.g., hotel) is objectively liable for failures in the provision of the service, regardless of fault — it is sufficient to demonstrate that the service was defective."

ビカ・D'アグア・ブティックホテル

"良いサービス、準備とゲストとの対応、合理的なベッドと。彼らは各部屋に脂肪、香り、調合剤を提供し、もっと抱きしめ、ウェイターはほとんどそこにいない、またはゲストはベッドにいない、彼女に電話するとき、彼女はいつも返事をしない、そしてあなたが電話していないと言った、あなたがそれを振りかけることを示唆する!彼らは防犯装置を持っておらず、テレビはチャンネルに接続されていません。YouTubeにしか接続できません。良い点があります:きれいなプール、冷たくない、おいしい料理、おいしい朝食、そして清潔な環境。美しい装飾と快適な周辺、美しい湖の景色、悪いサービスのために、私は戻ったり指示したりしません。"

ララズ ホーム スイーツ

"We were wonderful, breakfast was excellent, Vania was a wonderful person, explained everything and showed us a variety of restaurants and tours. The only thing that could improve is to put a heating in the larger pool, so we can enjoy even more the night."

Pousada Flores de ipê