「That sounds incredibly frustrating! It’s understandable that I am disappointing, especially after booking a non-smoking room and expecting a comfortable stay. The smoke issue through the air-conditioning must be unbearable, and the excessive noise from neighboring rooms is definitely disruptive when I am trying to rest.
I’d recommend speaking with the hotel reception immediately. I firmly request a room change, highlighting that my booking was for a non-smoking room and that the current conditions are affecting my comfort.
For the noise issue, bringing it to their attention may encourage them to remind guests to keep their volume down. Hotels typically have quiet hours, so they should address disturbances that affect other guests' experience.
If the hotel does not resolve the issue, you might consider leaving a review or escalating it to management. Hopefully, they can fix the situation soon.」
The hotel is located in Shuitou Town, Nan 'an City, Fujian Province, China's "stone capital", adjacent to the national scenic spot Anping Bridge, and located in the local lively business district, the surrounding transportation is convenient, from Xiamen city and Xiamen Gaoqi International Airport 40km, about 50 minutes by car; 30 km from Quanzhou city, 50 km from Quanzhou station, about 40 minutes by car; 25 km from Quanzhou Jinjiang International Airport, about 35 minutes by car. The hotel is built by CCD Pro, a world-renowned design company. The hotel has 240 guestrooms that combine comfort and modern style, and offers a variety of specialty dining and relaxation places, a fully equipped fitness center, and an indoor swimming pool. Let you enjoy the warmth of home, don't leave the house to taste the characteristics of Fujian and Guangdong food, enjoy a comfortable leisure time.
「We are a family who travel to Nan An, Ying Do to visit relatives. We stayed in Fan Hua Hotel for 1 night. We like the big room, the wide spread of breakfast and the counter staff esp Xiao Mei who is very helpful. We will stay in this hotel again if we come this way」
The hotel is 7 minutes' walk from Quanzhou Railway Station (there is a shortcut). The hotel has complete facilities and the rooms are clean and comfortable. Our service is thoughtful. Warm and friendly. Hotel rooms include comfortable big bed room, standard twin bed room, one large and one small twin bed room, and three bedrooms and one living room suite room. Each room is equipped with independent air conditioning, 24-hour independent water heater, Xiaomi wireless Internet TV, free WiFi, tea set, shower and sauna supplies. In addition, the hotel also provides free parking spaces and charging stations (for a fee).