「Absolutely beautiful hotel breakfast plenty of bed was to die for didn't want to get out of it downside is parking Absolutely shambles when staff was parking there and you had to go elsewhere to park which was either 22 pound or 30 pound depending which car park disabled car disnt even have badges and wasn't checked either other than that fabulous night we for free cans of water and free cookies on reception」
「Very nice hotel and central. Staff very friendly and helpful. I travelled there with my friend and her baby of 8 months old. The staff quickly arranged a baby cot for us. Breakfast was also very tasty.」
「I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.」
「I mean a very standard hotel with standard amenities. Nothing is so wow in terms of service and the hotel itself. They need to clean the aircon by the way...clogged with poor air ventilation and noises. Also some foot prints on the wall. Regular maintenance is definitely required.」
「The room description was incorrect. The room was really tight for 5 person. We booked for 1 double bed, 1 single bed & 1 bunk bed, but we get 1 double bed bunk bed & another 1 bunk bed. It's difficult for elderly to climb up the bunk, we ended up pay for another 2 single beds in a separate room. The gave us a little discount for it.」