"We were visiting south Italy and our flights had an overnight stay in Rome. I ended up booking a room at Villa Alma for the night as it is close to the airport. The taxi from the airport dropped us at the entrance to the street instead of driving us to the front of the building. The driver was also rude and dismissive. It was late when we arrived. So about 10:30pm. Normally check in to Villa Alma closes at 9pm but the owner (Opi??) was waiting for us outside to guide us to the building. Since the taxi did not take us all the way to the door, we were not clear which building to go to but Opi waiting for us outside really helped. Opi was furious that the taxi driver was rude and also made us walk. When we told him what we paid for the ride, he told us he overcharged us and that was wrong. He said he was planning to go to the airport in the morning so he could drop us off as well. We went for a walk and had dinner. This is a nice neighborhood with a canal running through it. It has bridges over it. The view is nice. Also there are plenty of restaurants and bars open in very easy walking distance. We enjoyed our walk a lot. It seems this neighborhood has some festivals in summer so it might be good to go back. Anyway the room was clean, smelled good, well maintained and overall pleasant. We stayed at the room in the first floor (half a flight of walk up) Opi had a breakfast ready for us when we got up in the morning. He had juice, filled croissants, yogurt, coffee, tea etc. Overall I would say the breakfast was nice. He ended up driving us to the airport (along with somebody who works there) as he promised and refused to take money to make up for the bad treatment we had by the taxi driver the night before. We insisted but he refused it. Such a nice guy who made us feel good and happy to meet him. In general I prefer to not to write negative only reviews. But I made sure to write when somebody goes above and beyond. So in general this stay was definitely a good one."

"My husband, daughter and I had a wonderful time, once again, at Hotel Madrigale. What impresses us each year is the staff. Sultan and Michael are always very friendly, attentive and professional in their work. One person, however, who always stands out is Angelo. He was off from work for two days when we first arrived. The hotel did not quite feel the same without him, everything was perfect, however something was missing. When Angelo greeted us the next morning with a very enthusiastic „Buongiorno“, we felt like we finally arrived in Bella Italia. His positive energy fills the room. He makes us feel like we have been invited to a large family breakfast in Italy. Even though he is very busy, he takes the time to greet each hotel guest and to wish everyone a “Buona Giornata” . In the evening he welcomes each guest and wishes every guest a good evening. He makes everyone feel like they are special guest who have arrived home for dinner. He manages this well serving meals and guests needs to perfection. I would also like to mention the lovely middle aged woman who cleaned our room. She was so friendly when I came to the room to get something. She even gave me a tip on how to care for the flowers I had in the room. There were also a few new faces serving the pool during the day. I was so delighted when Stephanie could speak to me in English. With all the positive attitudes of everyone at the hotel, including the very welcoming and helpful women at the front desk, it shows that this is a family run business that cares for their staff. Additionally, the half board is excellent. The breakfast is amazing! There is everything imaginable to choose from. There are even lactose and gluten free selections. The service is superior to none. You never have to wait to order a cappuccino or a special order omelette; which does not cost extra. The dinner was excellent. There is a large salad bar/antipasto selection to start with. Followed by a 4 course gourmet quality dinner. The pools are fantastic. The guests must be 14 years of age or older which truly makes a difference for a relaxing day at the pool. The panoramic view from both of the large pools is breathtaking. We had a blue lake triple room which had the gorgeous view of the village of Garda and the sail boats on the lake. The Spa area was closed during high summer, therefore we did not visit it. However, we are sure it must be great considering everything else at the hotel is superior. We have made Hotel Madrigale our annual visit to Northern Italy. Thank you all for a wonderful holiday."

"We have stayed in an apartment at Poiano three times now on a half board basis and have never been disappointed. The apartments are clean and tidy with comfortable beds and excellent air conditioning. Yes some require you to walk up hill but it's worth it for the incredible view. Every single member of staff is helpful and friendly. The regular shuttles down to the town are invaluable. You may experience a short wait of 15 minutes or so at busy times but it's free, from an easy location to find and saves a long uphill walk. We used it most days, both up and down. The food in the restaurant is plentiful and drinks are well priced. There is always a salad buffet to go with the first and main courses and dessert buffet. Do be aware that it's not spaghetti Bolognese and pizza. We didn't eat pizza once. It's proper Italian food - gnocchi, fish, veal etc. If you choose not to eat in the hotel there are plenty of excellent cafes and bars on the lake front. The swimming pool is great. Large fluffy pool towels are provided which is so helpful. It's less busy after 3pm so we tended to go to the pool in the afternoon for a few hours. The pool bar serves good food quickly and is not expensive. Everything at the pool and from the bar is charged to your room and you pay at the end of your stay. Tourist tax is €5 per person per day. We used the local buses and the ferry to visit other towns such as Malcesine. Timetables are easy to look up and fares are not expensive. We also took an organised trip to Venice which we would highly recommend. Don't worry about other negative reviews. Just do your research. It's steep in places. It's not the place for you if you have mobility issues. There isn't loads of parking but there's enough. Yes you have to empty your own bins but there are designated areas for this, well hidden and only a short walk away, wherever at Poiano you are stsying. Towels are changed mid week. Our apartment was well equipped with a sink, fridge and cooker and plenty of space. The view was incredible. We'll be back for our 4th visit!"

"非常に美しい場所、静かで、非常に暖かいレセプション、訪問する主要な場所、公園、湖の近くを訪れるのに非常に適しています。スーパーマーケット、バー、レストランに非常に近く、広い駐車場は素晴らしい価格です例外的なWiFi信号で5票を投じないでください(残念ながら今必要です)"

"We celebrated our 40th wedding anniversary at the Hotel De Ville and could not have made a better choice. Set in a beautiful location above Garda and yet a short walk from the local village. Intimate and with wonderful staff this hotel exceeded our expectations. Great rooms, a lovely spa with available treatments and excellent food. Heaven"

"3 小さな子供を持つ家族に絶対に完璧! レレロッサーガルダの優れたスタッフ & ヒルズは、上を行きました, 私たちのすべてのニーズを予想.素晴らしいオンサイトサービスから、ガルダ湖の遠足、プライベートボートツアー、おすすめ、レストラン予約など、彼らのサービスは本当に素晴らしいものでした。素晴らしい施設、楽しい朝食、さわやかなプールは子供たちにとって素晴らしかったが、洗練された宿泊施設は大人に豪華な快適さを提供した。このブティックホテルは、忘れられないストレスのない休暇体験を提供します。ガルダ湖地域への次の旅行に強くお勧めします!"

"全てが素晴らしかったです。スタッフはとてもフレンドリーで、温かく迎えてくれ、礼儀正しかったです。部屋はとても清潔で居心地が良く、外の騒音も全くありませんでした。湖に近いので便利な立地です。ホテルからは山と湖の美しい景色が望めます。"

"素敵なプールとレストラン。朝食は良いが、数日後に退屈で、毎日同じである。緑は多くなく、トマトとキュウリのみ。美しいパノラマ。ヴィラ自体は平均的で、バスルームはかなり貧弱です。私たちは1週間滞在しましたが、掃除は1回しかありませんでしたが、これは十分ではありません。本当に素敵なエリアなので、プールで良い日を過ごしました!"

"私たちは、カルタ湖の景色と食事を選び、私たちの結婚式(2025年5月)のためにシーゴルフホテルをレセプションしました。さらに、最初(私たちの最初の目)から結婚後の数日間まで、サービスは誰にも2回目ではなく、レストランの責任者ロバートは私たちの要求に従いました。ソメリルの経験は、私たちの結婚式の完璧なワインの組み合わせとゲストのための飲み物の注文を私たちに選択するのを助けました、そして私たちは特にGetanoシェフに感謝しなければなりません。彼は、内部または予算の選択の範囲を提供し、私たちが訪問するたびに、私たちは米を選びました - 超敏感、米 - 味!そして、子、中、ゲストは賞賛しました、アペリセーナの夜は成功し、魚が何度もありました。さらに、彼は様な子供とアレルギーのあるゲストメニューを満足させたいです。私たちは最近誕生日を祝うために戻ってきました。メニュー要素を試すだけでなく、そこで見つけたサービスとお客さんはいつも私たちに感じさせます。現在、ありがとう、そして、このレストランを試してみることをお勧めします(そして観光を楽しむ)!"