"Very comfortable rooms.. Big bathrooms.. Very friendly staff.. Excellent food in the restaurant.. Wish we could have stayed longer Don't miss the deserts and breakfast too. The location is superb. See you soon. "

"The hotel is located in its own estate in rural Ayrshire but convenient for visiting Ayr, Portpatrick, Dumfries House and Culzean Castle. The generally young and enthusiastic staff are universally pleasant and helpful - room service is prompt. Dining in the main dining room overlooking Ailsa Craig island is a good experience and the food excellent. Unfortunately the more relaxed Azalea restaurant is not open Mondays and Tuesdays for dinner so unable to offer a view. Our sea view suite was comfortable and spacious although lacking in a couple of amenities - no walk in shower, no charging ports (bring your own three pin plug in. That said, these are minor quibbles compared to the overall ambience of the castle."

"We were staying overnight in Girvan to attend a family event. We booked a room in the Royal Hotel with breakfast through **********. When we arrived at 2pm to check in, the hotel looked shut down. There was scaffolding covering the hotel front and no sign to say business as usual. We phoned the hotel honestly thinking we had nowhere to stay that night. They answered and said the hotel was open we were to park round the side and come in the side door. We were dismayed to enter the hotel to find something that resembled a building site with plastic all over the carpets and up the stairs. I said this was not what I was expecting and was told quite rudely that renovations had to be carried out. I would have at least expected a call in advance of our stay to warn us that this was the state the place would be in, giving us the option to cancel. There is no resemblance to the photos on the website. The first room we were shown to was stinking of cigarettes and when we complained we were told again rudely that this was not the case. We were given another room at the top of the hotel. On the plus side, the bedding and towels were clean and the room was equipped with sky tv. There were complimentary toiletries and the continental breakfast was plentiful. However, the carpet was old, shabby with burn marks on it;there was a hole in the floor in the toilet, the waste from the wash hand basin was rising uphill causing the waste not to drain properly; there was only 1 lightbulb in a 3 bulb fitting; an electrical connector block was sticking out of the wall in the toilet; the toilet cistern was not secured to the wall causing to bang every time it was used. The curtains and furniture were shabby and the whole room was very tired and run down. For £90 for a night this was overpriced and although we were not using a bar or restaurant if we had been expecting this and it was not available as highlighted by other reviewers then this would have compounded the disappointment of the overall run down and very shabby hotel. We will not be returning ."

"トランプターンベリーの隣の絶好のロケーション。素敵な静かな場所で宿泊施設は例外的でした。アパートには、良い駐車場を含む短期または長期の滞在に必要なものがすべて揃っていました。予約と滞在は、外食や近くのパブに関連して多くの推奨事項を出したクレアによって非常に簡単にできました。クレアは、カスタマーサービスとフレンドリーさのために5の5を取得します。何かを責めることはできません。"

"トランプ・ターンベリーでの滞在は最高でした！キングデラックスルームに宿泊しましたが、美しい内装で、とてもリラックスした雰囲気でした。スタッフのサービスも素晴らしく、特にフレンドリーなチェックインではアメニティや食事の選択肢について丁寧に説明していただき、スパのツアーも楽しめました。そして個人的に一番気に入ったのは、無料のチョコレートが付いてくるターンダウンサービスでした。また泊まりたいです！"

"私たちは滞在を本当に楽しんだし、苦情はまったくありませんでした。スタッフはフレンドリーで親切で、バーガニー 10 とターンベリー 48 の両方のロッジはきれいで、設備が整っていて、上品でした。私たちは3年から69年までの10人の家族グループで、みんな素晴らしい滞在をしました。ありがとうございました。"