Very clean, convenient and friendly staff. Fair pricing. Good location lots around to do. Smoking area available with also gym and laundry room. Shower pressure was great with a tub as well. Would recommend for a stress free Boston stay.
Although the location is a bit out of the way when visiting Boston, I would still consider staying there again. The bedding was exceptionally comfortable, with a light-weighted and thin comforter that kept me warm throughout the night, making for a very quiet and restful sleep.
The property was very clean, and the shower water ran hot immediately without any waiting.
The afternoon and night shift employee on Sunday was extremely helpful. She patiently answered my questions and assisted me with printing my boarding pass—truly 5-star service. In contrast, the Monday morning and afternoon front desk employee had a noticeably different attitude. When I stopped at the front desk, she did not make eye contact and made me feel unwelcome. Later that day, I got lost near Alewife Station while trying to walk back to the hotel, so I called the front desk for assistance. She repeatedly told me to take the bridge, which appeared to be a highway bridge intended for cars rather than pedestrians. She insisted on this direction and then hung up. In reality, I should have turned left toward the park well before reaching the bridge.
I would rate the Sunday night staff member 5+ stars and the Monday morning employee 2 stars. Overall, averaging the experience, I would give the service a 4-star rating.
Notre séjour au Marriott s'est très bien déroulé mis à part au checkin où le staff s'était trompé sur notre réservation mais ils ont su corriger le problème directement et nous ont même offert un cadeau. Les chambres sont plutôt propres et les lits très agréables. L'hôtel est un peu vieux mais la réception et le restaurant a été refait à neuf ce qui rend l'hôtel moderne malgré tout.