"滞在にがっかりしました。オーナーは歓迎も親切でもありません。部屋は平均的でしたが、悪いという評価を選んだ理由はそれだけです。部屋には水のボトルが1本もなく、それについて尋ねると、有料で提供できないと言われました。客室はレストランと同じ階にあり、いつも家族連れがおしゃべりをしています。防音設備がなく、まるで自宅軟禁されているような気分になります。部屋はまあまあですが、アメニティはほとんどなく、電気ケトルも紅茶やコーヒーのアメニティもありません。ミニ冷蔵庫は非常に汚れていましたが、指摘してもフィードバックを気にしませんでした。ベッドシーツは破れていました。お勧めしません。"

"It is just over a week since my wife and I with 5 friends were privileged to spend an idyllic 3 days and 3 nights in the cool,misty climes of Haputale,literally in the Clouds. Clouds is a comfortable holiday bungalow in a beautiful garden located at the top of a hill.It is surrounded by a tea estate and a vegetable garden,the produce of which is utilized to prepare the sumptuous and nutritious meals by the in-house chef.My wife,was particularly happy that the foods were devoid of all artificial additives,being sourced from the adjoining garden. Both in the morning and in the evening,one can be surrounded,gaze down on and be enveloped in the clouds.Though our time was limited,of the numerous attractions nearby,we were able to visit the world famous 9 Arches Bridge in Ella,the historic monastery at Adisham (famous for its jams and cordials) and the renowned 98 Acres with a background of mini-Adams Peak,all of which are within a half hours drive. Customer service was excellent.The on-site manager Mr.Karunaratne,along with the staff went the extra mile to ensure our comfort. It is advisable to take warm clothing and comfortable sturdy footwear to enjoy traipsing through the surroundings.The seats carved in rock,the verdant greenery,fauna and flora,the peace and tranquility make this resort idyllic for rest and relaxation. The cleanliness was impeccable.The meals were tasty and nutritious. 'Clouds' is truly a little piece of heaven."

"I agree with pretty much all the reviews here, but feel like some of the negatives are due to unrealistic expectations of small town rural SL. Overall my experience was excellent despite terrible weather - rainy and foggy. I came to stay 2 days but ended staying 3 as I knew weather would only be the same in Ella (my next stop). Rooms are a good size with very comfortable beds with clean linen and warm blankets (necessary when I was here). Lishan (the real owner, not Ali who found me at the station and claimed it was part of his family business) provided regular pots of tea while I chilled in the breakfast room and sitting room, read, and waited for the rain to stop and fog to clear. Views were excellent during clear moments. The bar next door (once part of the hotel) is a total trip "Wild East" saloon. Lots of things a bit grubby, slow, etc but par for the course. Memorable. Definitely worth a go."