「Great location. Comfort room and nice bed.
Staff very well coming and helpful.
Near so many restaurants and shopping center.
Strongly recommend Hilton garden Richmond.」
Decent experience. Easy check in and check out. Stayed in an executive corner suit and was pleased for the most part. Was disappointed that there wasn't a tub but that was on my part. After farther research i realized that rooms with tubs are called tub suite. Wish i would have known that before booking but thats on me i guess.
I had a pleasant stay at the hotel. The rooms were clean, well-maintained, and equipped with all the essential amenities. The staff was professional, courteous, and always willing to assist with any request. The location was convenient, making it easy to access key areas in the city. Overall, it was a comfortable and hassle-free experience. I would recommend this hotel to both business and leisure travelers.
No hot tub, indoor pool is barely luke warm and the whole area is filled with mold so it stinks to high heaven. The elevators are old, slow, and loud. The handi accessible room I had was not ADA compliant. Quiet hours are not enforced. The beds aren't very comfortable. They do have great in room HVAC, a nice coffee set up, and a decent room layout with good outlets/lighting & furniture. Evening staff and housekeeping were very nice.
You get what you pay for - this is a low cost hotel. We saw 1 cockroach in the room, there was some mold in the shower, the toilet seat was broken and the bathroom exhaust fan did not work. Bed was pretty hard and floor was not the cleanest. We were traveling on a budget and it was just a place to sleep. We did not do the breakfast this time, but in a past visit they had a waffle machine, juice, a few pastries, some fruit.