「The receptionists, both men and women, were incredibly friendly; they were always there to help you solve your problems. Because I'm a regular customer, they upgraded me to a room with a kitchen, and the overall space was very spacious. The hotel's location is fantastic; you don't have to worry about finding food anywhere.」
「Location!! Hotel perfect spot Friendly service from staff
Nice touch free cookies & candy & water
The room was clean and spacious enough
Really nice king room -bed super comfy.
Bathroom & rooms updated to brand new
Walking to Times Square at night safe and easy and 12 minutes !
Catching subways easy access
Love New York」
「A lot of bla-bla fo a poor execution. Many staff members are rude, they look at you as they are above… the room was noisy and I could ear my neighbors TV, conversation ect .. breakfast no taste. If you like Macdonald you’ll love Faena NYC.. if you prefer caviar think twice」