「Our stay there was comfortable and convenient.
Message to the owner:
I hope room #2 will be able to have an AC that is installed correctly. Our only problem was the AC was needed to be turned off every time someone is cooking since the back unit was indoor kitchen installed.
Thank you!」
「First time at Citadines Iloilo.
The room itself was spacious and comfortable, and the location is top-tier — right in the heart of downtown Iloilo. The resto-bar on the second floor is great, and the staff there showed the kind of warm Ilonggo hospitality we’re all proud of. I commend the step to help the environment. Their is a refiling jar of water inside the room, DBest!
But since this was my first stay, there were a few things I really noticed:
1. I booked specifically requesting a single bed. I was given a room with two beds instead.
2. I also requested a quiet room, yet I was placed on the same floor as the swimming pool — and that night there was a big party going on until 9 PM.
3. I didn’t expect a fancy view since I booked a lower-priced room, but natural light is a basic comfort. Unfortunately, I couldn’t even open my curtains because people outside, from the pool, could directly see into my room.
4. And the worst part: while I was resting, another guest opened my room with their key card. Absolutely not okay.
I understand the hotel was fully booked, but that shouldn’t be used as an excuse. Front desk staff should still be trained to handle guest requests properly and ensure room safety — especially safety.
Should a guest really have to pray the hotel isn’t full just to avoid these issues?
Despite everything, I’m willing to give them another try. I know they can do better — and I hope the next stay reflects the level of service Citadines is known for.」
「またレビューです。またポイントも付け足しです。でも正直言って、Sta. Rosa Inn は文句なしでした。五つ星リゾートを気取っているわけではありませんが、五つ星の眠りを提供してくれるような場所です。清潔な部屋?チェック。落ち着いた雰囲気?チェック。スタッフがあまりにも親切で、もしかしたら天使なんじゃないかと疑ってしまうほど?チェックです。イロイロにいて、ただ居心地が良く、気楽に泊まれる場所を探しているなら、間違いなくここを選びます。おまけに、******* の評価は受けませんでした。10/10です。」
「Fair value for the price and accommodation. I would recommend it, but guests should have full access to all the equipment especially the refrigerator.」
MAKE YOUR ILOILO ESCAPE A LITTLE MORE SPECIAL!
Looking for a cozy place to stay in the heart of Iloilo City? Your next staycation awaits at SMDC Style Residences!
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WHAT AWAITS YOU:
Cozy & comfortable sleeping area
Netflix-ready entertainment
Fast & reliable WiFi
Fully air-conditioned unit
Kitchen & dining essentials
Swimming pool access
24/7 security
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