The staff was welcoming and accommodating right from the moment we checked in. The room was clean, and the location was perfect. The breakfast spread was also quite tasty. I will certainly return during my next visit.
1. The breakfast options were very limited. A greater variety would significantly improve the experience.
2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere.
3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service.
4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night.
5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained.
6. The room servicing staff was very friendly
The location is great. However, I was looking forward to soaking in the bath, but there was no bathtub in the room. When I booked the room, one of the room pictures has it. I was a bit disappointed.
ゲゲストEverything was great specifically the girl at the front desk was awesome, she helped us when we had a problem with the door lock of our room, we tried everything but could not open it I guess the battery was dead. She was very helpful, whenever I would visit Ottawa I would definitely like to stay at the same hotel. Her name is Navneet I want to give her 10 stars, thanks Navneet.
AAlicia York-BirdI've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are!
The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves.
Very pleased and will stay here again when my travels take me through this area once more.
GGustavoRRMejor elija otro hotel.
El barrio en el que está....
El desayuno es una bolsita de papel con un pequeño yogurt, una magdalena y un pequeño tetrabrik de zumo y te vas para tu habitación. En las fotos del hotel se ve una sala para desayunar pero que no funciona.
La insonorización de la habitación es nula, se oye a los otros huéspedes.
Cerca tienes sitios donde comer y un supermercado.