「Very disappointing experience at Jeddah Corniche Hilton. At 3 a.m. during check-out, I asked the receptionist for a bottle of water for my 2-year-old toddler and was told to go buy it from a mini market. This lack of basic care and empathy is unacceptable and far below the standards expected from the Hilton brand」
「The service exceeded expectations in some areas but fell short in others. What exceeded expectations: Room change request and check out flexibility met. What fell short: Upon room change, there were no slippers provided. A request for breakfast box for one morning (my rate included breakfast) was not followed through, neither an ok nor a no was given. Waiters on final day breakfast were slower than usual to serve coffee and tea.
Suggestion: For security reasons, it may better for hotel to acquire a robot to carry food delivery (eg Hunger Station) orders to the room instead of letting the rider deliver directly to room.」
「Connected to Red Sea Mall, very convenient.
Room is nice and clean, got everything you need.
Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.」
「Here’s my itinerary and travel tips for Jeddah. I stayed at Rixos Hotel and overall it was a great experience. The food was excellent with a wide variety of options. One great thing is that the stay becomes all-inclusive, even if you originally book without meals. The staff were extremely friendly and helpful. The only thing I wish they had was a Qur’an available in the rooms.」
「The hotel was lovely. They upgraded us and our friends in another room. Service was excellent, staff was friendly and we had an overall wonderful experience. 」