"すべてが素晴らしく、素晴らしいスタッフ、アンジーとイマは特別で、利用可能で、非常にゲストの女性、素晴らしい朝食、構造、とても清潔で快適で、内側と蓋に駐車しましょう。"

"私たちは1月24日半ばに3泊しました。場所は離れており、サイトは狭い道路に沿ってアクセスできます。 7Mモーターホームでは大丈夫でした。私たちはデラックスピッチに案内されました。それは提案された情報よりも小さく、この地域を小屋の町のように見せ始めていた長期キャンプの隣にありました. 私たちの要求で、私たちは移動されましたが、さらにタイトなプロットに移動しました.これとは別に、スタッフは一般的に親切で、施設は清潔でモダンでした。店はめったに開かず、プールとレストランは閉まりました。進行中の建設作業は私たちに影響を与えませんでした。ビーチや近隣の村へのアクセスはサイトから簡単です。丘や崖を越えて近隣の湾まで素敵な散歩道があります。"

"I hated my 3 nights stay at this hotel. Everything was a struggle. Toiletries and loo roll for the first 2 days have not been replenished; I had to go and fetch them in the toilet down near the spa. The TV was not synchronised with the remote, eventually was changed and worked, the safe was not working, the room was dark and uncomfortable with a monstruosity for a headboard. No kettle in the room. Breakfast was already scarse and if you don’t eat anything with sugar added nor process meat, was very little left. The pool and all outdoor area extremely unkempt, chairs covered with birds poo, stained sun loungers, no paddings nor a towel on sight. Should not be advertised at this time of the year if not maintained and customers are unable to use it. I cannot believe this is a 4 stars hotel. One of the lady at reception stunk of cigarettes smoke; very unpleasant when she came to look into the issue with the TV and left a trail of smell behind. Catalina on the other end was very informative."

"My wife and I had great expectations for our holiday at Hotel Tio Kiki as it had been recommended by good friends. We arrived and were very impressed by the hotel, the location and the views of the sea from the hotel. We made our booking directly with the hotel and it turned out that the room we had booked - a double sea view room was not the room we had seen on the website and the room on offer was a bit cramped. Fortunately, the receptionist was able to offer the room be believed we had booked was in fact was designated as a suite for the 4 or the 6 nights at extra cost. We were delighted with this and we made good use of the facilities of the hotel. We were less impressed with the room that we were given for the last two nights of our stay. The transition from the suite to the room was not smooth as communications between the cleaning staff and the reception staff did not work out. We were left waiting for several hours to use our room and found it had been cleaned and was ready shortly after breakfast. When we mentioned this to the Director, Javier Altieri, that evening, he asked rather rudely if we were complaining. We said we were not complaining but thought it best to bring it to his attention. He replied that we should just accept that the hotel may not come up to our expectations....this hotel is by no means a bargain at E200+ per night in June. The room (no 14) we were given has an electrical switch box – and it was making a loud, irritating whizzing noise. As it was already quite late we went to bed but found it very difficult to sleep. It either meant turning off the electricity so no air conditioning or having the continuous whirring noise. The following day after a sleepless night, we asked if this could be repaired and Mr Altieri explained that a technician would be called and the problem would be solved. When we got back in the evening, the problem had not been solved. Mr Altieri came up to the room, at our insistence, to assess the problem and agreed that it was noisy . He added that a technician had come but we had put a 'no disturb sign on the door' which he later agreed was not true and that the technician would have to be called again, as it was now 7.30pm. We were rather irritated that the work had not been done properly and Mr Altieri suddenly got very angry with us. He shouted at us, saying “you have been complaining about everything since you arrived here”, "why can't you just enjoy your holiday" both statements certainly not true. He continued to shout us in a very unprofessional tone and walked off saying we would have to wait for the technician to come. After waiting for an hour, the technician had still not arrived. Mr Altieri had gone and the receptionist asked us to stay and wait. We said we found this unacceptable. We were not offered a new room, nor any recompense or given apologies for the previous sleepless night. Most upset, we paid our bill, packed our bags and left under a dark cloud. Mr Alti"

"Really nice hotel with live music every night . Unfortunately on 2 nights I had a bad service experience with the same Moroccan waiter . Very rude and condescending. Regretful experience and the good work was ruined great potential as a positive I will go back but will depend on shift patterns I guess"

"Lovely little Hostal in a quiet traditional village, San Jose is very close by and just a few minutes in the car and there are some beautiful surrounding areas. Hostal was clean but basic as you would expect, beds comfortable. Staff friendly and helpful. Ate lunch at the Mexican restaurant attached to Hostal and the food was really good. Wouldn’t recommend the breakfast as the options are limited."

"私がどれくらいの時間がなかったかを除いて、すべてが完璧でした。"

"2 月にここで素晴らしい一週間を過ごし、専用の屋上テラスのあるエル プラヤゾに滞在しました。これはとても特別な場所で、とても静かで美しいです。私たちの部屋のすべての詳細は、良いベッドサイド照明から豊富なコートハンガーまで、たくさんのお湯と非常に快適なベッドを備えた巨大なシャワーを備えた考え出されました。ジュリアは役に立ちました - あまり問題はありませんでした、そして彼女はホテルで夕食が利用できない月曜日と火曜日の夜に良い外食の推薦を私たちを助けてくれました。私たちは素晴らしいピクニックを提供し、火山の小道を下って空っぽで美しいビーチまで歩いて楽しんだ。私はこのホテルを十分にお勧めできません-それは絶対に例外的です。近くの村のサマンバーも、とても美味しい食事をしています。"

"We stayed here two nights as part of a walking trip. We found it excellent - Anna was very welcoming and enthusiastic. The room was very spacious with views of the sierra - such different country to what we had seen before. Dinners and breakfasts were very good indeed. Chef Alfredo provided very interesting and tasty menus, together with an extensive Spanish wine list. Can highly recommend."