カヤホガの駐車場付きのおすすめホテル

清掃/専用スタッフ/施設: このヒルトンは、クリーブランドに滞在するのに最適な場所です。チェックインするとすぐに歓迎されました(ありがとう、カデン!)。長い旅の末、夜遅くに到着したので、快適な滞在を保証するための彼の温かい歓迎とコミュニケーションは大きな意味がありました。真夜中、数人のスタッフが私の紛失したバッグを検索してくれてとても親切でした。一晩中マネージャーのMJはチェックアウト前に私たちをチェックしました。滞在中は素晴らしいコミュニケーション。フロントデスクの近くには、24 人用のヘルシーな食べ物や飲み物の素晴らしい選択があります。部屋は快適なベッドと枕でとてもきれいでした。私たちはここに戻ってきます!ありがとう、すべての献身的なスタッフ。

クリーブランドのダウンタウンにあるドリューリープラザでの滞在が大好きでした!スタッフはみんなとても親切でした。この地域と価格帯のほとんどのホテルにはプールやスパがなかったので、スイミングエリアはボーナスのように感じました!清潔でとても楽しかったです。彼らが提供するキックスタートは素晴らしかったです!ホテルの価格に含まれている夕食全体でした!大人1名様につき大人3杯のドリンクを追加!彼らはクラシックな飲み物でした、クランベリーウォッカとウイスキーとコーラを考えてください。朝食も美味しかったです!通常のホテルのコンチネンタルブレックファーストよりもはるかに提供することができました。食事エリアはとてもきれいで、うまく維持されました。コンサートのためにハウスオブブルースまで5分歩きました。散歩はダウンタウンエリアまでかなり海峡でした!ホテル自体はかなりきれいでした。少し時代遅れです(USBコンセントはありません、配管は明らかに古く、排水は少し遅く、小さなテレビ、古いカーペット)が、大理石と照明がすべてある昔のユニークな魅力から本当に奪われませんでした。ベッドと枕はとても快適でした!私の息子は、居心地の良い毛布を持ってきてほしいと述べました。私たちがその地域にいるなら、私たちは間違いなくこのホテルに再び滞在します!また、旅行中にさまざまなDruryの場所に滞在することも検討します!

場所を除いて、ルネッサンスという言葉に値するものは他にありません。 衛生：汚くて貧しい 部屋：小さい 料金：高価

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

Great value for the price. Got a queen suite with a small kitchenette. Bathroom sink barely worked, only a slight trickle of water came out, but at least there was a fully functioning kitchen sink. Toilet flush handle was broken when we first arrived but they did fix it promptly once we brought it to their attention. Bed mattress was fairly comfy. Front desk staff was attentive for the most part. Kitchen wares such as pots and pans, plates, silverware, cutting boards, etc. were available for loan which was a nice amenity. However, I had some trouble getting one of the burners on the stove to work. Rooms were fairly clean but could use an update. Elevators were dirty though, trash and dust all over the floors of them. Laundry facilities were decent and had many washers and dryers available in good condition. Exercise room was small but decent. No weights though, just an elliptical, treadmill, and spin bike. It was open 24/7 though which was cool. Also, they advertise breakfast, but all they have is shitty coffee in the early mornings that quickly runs out.

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

I had a very disappointing and uncomfortable experience with the front desk staff. I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby. However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair. Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed. During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid. Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with. However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount. Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning. The hotel facilities are good, but the front desk service was very disappointing and needs improvement.

The staff was incredibly kind and helpful — when I arrived soaking wet from the rain, they immediately gave me a towel and offered me free water, which was such a thoughtful gesture. My room was spacious and the bed was comfortable, making it easy to relax after a long day. I truly appreciated the warm and attentive service.

I was extremely disappointed as soon as I arrived I went to check in I was already was exhausted from being at my Brother in laws funeral services all day. I unfortunately wasn't able to check in for my first night due to unexpected situations that happened with my Family. I was able to finally go get some rest and that was on my second day of my 2 Day reservation which was at this point 5:00am and the lady who was checking me in told me that they canceled my reservation and no refund which fine I get it for the first night because I was not able to check in but for the second day I couldn't understand why they would cancel my second day for no reason at all. So as I was standing there already exhausted and

部屋は広く、空港から車で約12分、フロントデスクの美しさはとても歓迎しています。唯一の欠点は、ウェイターがかなり少ないことです。その後、実際にはこのホテルには無料のシャトルバスがありません。したがって、プラットフォームとホテルが情報の内容を更新し、正確に行うことを願っています。