Kept hotel it was in pristine condition and the breakfasts were Brilliant except the Manager said it hasn’t received payment and they need me to pay again from my Bank which actually did he now recognise the mistake because I proved to him with printouts from the hotel that I paid already he promised pay me back via PayPal and took the relevant pictures from PayPal is now five days and nothing……????
It is very convenient to reach Katbi International Airport from the hotel, only 3km away. Pelican Cave is located a few steps away. The hotel is close to many popular tourist attractions, including Hai Phong City, Truong Tho Spa and Massage and Hang Kenh Communal House, so travelers can make their itinerary more compact. All distinctive rooms are equipped with air conditioning, kitchens, dining utensils, and the hotel is equipped with washing machines, giving you a more considerate and meticulous stay experience. Travelers can go to the hotel's leisure area in their free time to improve their health and happiness.
We had a wonderful time here and this was, first and foremost, due to the wonderful staff, their friendliness, their support and their warmhearted hospitality! They supported us with organising the trips and tours we wanted to take and helped us with the transport to and from the eco lodge. The lodge itself is located in a beautiful scenery and equipped with all necessary amenities. Definitely worth a visit!
Brilliant stay, staff were very helpful, would definitely recommend! Anne was amazing, recommended boat trips, sorted us out mopeds and taxis very quickly. Easily extended our stay and the room were clean with fresh towels and beds made everyday. Everything you would ever need, free breakfast and they will even do your washing for you. Very good location. Would definitely return :)))
The spacious rooms are equipped with air conditioning, ensuring a comfortable stay, and the hotel provides convenient services like laundry and motorbike rentals. The staff is incredibly helpful, offering guidance on activities, tours, and arranging return buses if needed. For its affordable price and excellent amenities, I highly recommend this hotel !
I stayed at this hotel with a friend for three nights, and we found the staff to be polite and very accommodating. The manager was extremely helpful—he could probably use some extra support, but he kept everything running smoothly. The location was excellent, and while the breakfast was just okay, the coffee was great, and the pancakes were super satisfying.
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