「The service, courtesy of staff, prompt response to any issues are spot on.
On the first day , the room offered to us had a musty smell.
The management changed the room straight away and upgraded us to a premium deluxe room.
The only downside was the room and furniture looked tired and needs an upgrade.」
「Here's a review for you:
”I recently booked a hotel in Dehradun for my guests who were visiting the city for the first time, and they had a wonderful experience. They were particularly impressed by the excellent food, the hygiene of the rooms, and the warm hospitality of the staff. The hotel's location is another great advantage, as it is conveniently close to ISBT, making it easily accessible. My guests were so pleased with their stay that they expressed their desire to return to the same hotel on their future visits to Dehradun. Highly recommended!”
How does this sound? Let me know if you'd like any changes!」
「One of the worst Hyatt regency I have stayed.
The slow house keeping and inconsistent dining service is bad.
Usually took 30-45 mins for bottled water to be delivered or after clean up, they don't put back bottled water until you asked, or the AC may not work or they will take away your bathrobes. All of that were part of the poor house keeping , certainly not up to Hyatt standard.
Dining service is also not international and clean enough, I had stomachache after having their salad.
Will not stay here again.」