「Staff were friendly. Breakfast is healthy. However, this hotel is not 5 star. Horizon rooms, which are not the cheapest, sit directly on a multi lane highway which is crazy loud. Public bathrooms are not cleaned daily, bins are not emptied. Basics like salt and soap are not automatically checked and refilled. The breakfast area is the lobby / a public thoroughfare. Parking is 35$ a day, which is not clear when booking. Lighting dark dark dark. TV didn’t connect. All in all we did not experience the usual 5 star stay, which was a shame because we wanted to treat our family to a special weekend away.」