Hmmm.this is my second time going to this hotel, I loved it the first time but not this time. Everything about this hotel is really nice, the place neat and staff are all nice. But the problem is I parked my CAR at the parking lot of the hotel and woke up in the morning to find all my car tires were stolen. I mean all four tires of my care were gone.the crops were called and that was it.No body from the hotel even called to check on us or said anything. The manager was not around and I left a message that he should called me and up till now no one has called. I don't think I will ever go to this hotel again even though it a nice place I don't like the way my situation was handle..
The reception desk is customer friendly, very helpful.
Room is so so with the price (room facilities are not in shape), location is very near the IAD airport.
Find a small spider crawling from pillow to bed when woke up. The carpet is damp, bathroom's curtain rod is falling, bathroom exhaust fan and refrigerator sounded so noisy!!
It's ok if u want a room near IAD, but will not come again as facilities are not in shape.
You get what you pay for is so true. When I arrived, they charged me 10 dollars per night for my kitten even though they quoted me 25 over the phone. Later I found out that it’s 25 per week and the front desk person told me that they were giving me a “deal”.
The kitchen didn’t have any dishes at all so I had to go buy my own.