The cleanliness of the hotel was good. Location is okay, could be better since there's not much around. My biggest complaint would be that breakfast is not included considering the price and that the room is quite dark. Would like to see brighter lights, especially in certain areas. I had one of their biggest rooms. Also room is quite noisy from outside noise because windows don't close properly or at all.
Super clean and convenient! Location was near everything. Check-in was smooth and easy. The bed, shower, and pillows were all clean, comfortable and good quality. Definitely the right hotel to choose in Wanzai
We stay in the family loft suite that is quite far from the actual hot springs place. The room itself is very nice and clean. but it's old. They have shuttle bus service from the room to the hot springs place.
The hot springs are not only open for hotel guests but also for outside guests who purchase tickets to use the facility. They have so many outside hot springs pools which was nice. It can get very crowded and you don't feel relaxed when there are so many people around you.
For the premium price I paid, I was expecting more than this, so we decided to change the booking to one night instead of two.