We were in Florence taking care of our grandson while his Mom and Dad were at the hospital. His Mom gave birth to our second grandson and she wanted her toddler close by.
The hotel was conveniently located and it had everything that we needed and the price was not outrageous.
We enjoyed our stay and we would definitely stay there again.
Place is always clean and the employees are friendly.
The breakfast was grest and the use of real utensils was the best.
The two ladies who work the breakfast area are fantastic and make you feel like you are home
Great place
Staff was polite and checkin / out was seamless. The breakfast was very good, great selections and flavor was so very good. Everything was kept topped off.
Average stay with some areas that need improvement
Overall, my stay was okay, but there were several areas that could be improved. The room was not as clean as I expected. I found dust on the floor and on the bedding, and there was also a strand of hair on the blanket. The bathroom, however, was clean, and all the necessary amenities were provided. The hot water also worked well.
The staff seemed somewhat confused and not very organized during my stay, which made the service feel less professional.
The breakfast was acceptable, but there was nothing particularly special or memorable about it.
One thing that made me feel uncomfortable was the parking situation. There was a sign stating “Parking at your own risk,” which made me concerned about the safety of my vehicle while staying at the hotel.
Overall, the hotel has some positives, especially the clean bathroom and basic amenities, but cleanliness, staff service, and parking security could definitely be improved.