"私たちの休日が始まる前の夜に最後の瞬間に滞在しました。早朝に出発するのではなく、私たちは夜遅くに出発し、翌朝の旅行を続けるための停留所として11.30pmに到着しました。木曜日の夜に私たちの電話を受けた女性はとても親切でした(彼女の名前は覚えていません)ヘレンは私たちが到着すると歓迎してくれました。玄関がロックされていて、私たちが誰であるかを伝えるために急いで通らなければなりませんでした。部屋はきれいで、ベッドは美しく作られました。ありがとうございました。"

"Absolutely fantastic service from start to finish. We have repeatedly returned, sometimes bringing friends as a thank you / treat. The last time we were there I had a medical incident and the hotel staff were just incredible. We booked the ****** mystery dinner evening and as I was sent to hospital they only charged us for one person B&B. They did not have to do that, but the manager also called me whilst I was waiting in A&E to check on me and let me know what was going on and how to get back into the hotel at 4am. I truly cannot explain my gratitude to the staff at this hotel, who really care. Aside from the way they dealt with that episode, every time we have visited before we have always received the same impeccable treatment, fantastic food - both pre-dinner canapes, dinner itself, and breakfast. The food is the highest quality, as is the customer service, the actors involved in the ****** mystery and attention to every single detail. If you are prevaricating as to whether to book, just do it. You will not be disappointed! I cannot wait to rebook to enjoy another night of fantastic entertainment, incredible food and wonderful caring staff who really care about customer service and the customer overall experience."