I was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖
Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
Lovely hotel. Clean, tidy, comfortable. Staff were excellent, one & all.
Conveniently located with a short walk to the station, the shopping centre, a football ground and other such exciting places as 10 pin bowling, cinemas, axe throwing (highly recommended) and crazy golf for adults only!
As a Londoner, I don’t know what I expected of Derby but I’m very glad I made the trip. I have nothing negative to say about the Stewart Hotel, the people of Derby and the fantastic Derby as a whole.
Well worth a visit.
The place was nice and simple. Very good location near the station and not far from the city centre. Good value for money if you are looking for somewhere to stay for a few nights. Staff were pleasant.
I had a good stay but was slightly put off by the cleanliness standard. Didn’t look like the carpet had been hoovered properly and toilet seat hadn’t been wiped and this was after I had to request a room change because I found an opened drink bottle in the first room.
Overall, a very pleasant experience and the hotel is very well located for the railway station and amenities. The town centre is approximately a 15 minute walk away.
Couple of downsides to my stay though, bed was very hard and lumpy, broken tiles in the bathroom, ***** hairs on the toilet base and worst of all, semen stains on the wall. Doesn't say much for the hygiene standards at all.
It's a shame that these let our stay down for us really. Otherwise the hotel would've been great.
ゲゲストMyself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
ゲゲストWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ゲゲストFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
ゲゲストThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
ゲゲストThe place was nice and simple. Very good location near the station and not far from the city centre. Good value for money if you are looking for somewhere to stay for a few nights. Staff were pleasant.