Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them.
Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there.
We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.
MMuhammad Irsyad Bin Zainiシティビューのデラックスキングルームのシェラトンビシュケクでの滞在は素晴らしかったです。部屋は広としてエレガントで、街の素晴らしいパノラマビューを提供し、毎朝目を覚ますのは楽しいことです。キングサイズのベッドは非常に快適で、部屋のモダンな設備が体験に豪華なタッチを加えました。ホテルのスタッフは気配りがありプロフェッショナルで、快適な滞在を確保するために常に邪魔をしませんでした。また、ホテルの設備、特に屋上バーと設備の整ったフィットネスセンターも楽しんだ。朝食ビュッフェは素晴らしく、さまざまな高品質の料理がありました。全体的に、それは素晴らしい滞在でした、そして私は街を訪れる人にシェラトンビシュケクを強くお勧めします。
SSarah H.Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them.
Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there.
We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.
ゲゲストHello, hotel was okay, but I arrived late at midnight and they don’t have the service of concierge, no one helped me to bring my things up when I had stroller with baby and big luggage . So was a bit disappointed with the service and expected more for this level of hotel.
Breakfast was ok . Was enough things to choose and eat.
ゲゲストНе первый раз останавливаюсь в этом отеле. Приятный персонал. Тихо и спокойно. Чисто. Железная дорога не мешает. В прохладную погоду было тепло но немного душно.
FFauzi AzmanThe room and service were exceptionally good, but what truly blew me away was the breakfast. There was an incredibly wide variety of options, and everything I tried was very good. Definitely one of the highlights of my stay.