When we arrived at the resort, the nature vibe and peaceful ambience instantly stood out. The staff, even the guard at the front gate, welcomed us with smiles and their service was consistently great from check-in to check-out.
Check-in was super quick, which I appreciated since I was with a senior citizen. We stayed in Cabana 101, the room was spacious and had everything we needed. There were two dining tables, one in the patio and one inside, plus a griller. The jacuzzi inside the room was such a nice bonus which my mom really enjoyed, and toiletries were already provided in the bathroom.
One of my favorite parts was the buggy service. My mom is a senior and a PWD, and she really enjoyed it. We didn’t even need to use her mobility scooter at all.
The pool area was clean and well maintained, and the hot spring was so relaxing. The view around the resort was beautiful too. Breakfast was okay for the price, but again, the staff made the experience so pleasant because they were very accommodating and warm.
I also love that it’s pet-friendly. My only small suggestions would be to limit the live band until 10 p.m. since it’s a nature resort and maybe add more sockets inside the room. Oh and also, maybe add a light in the griller section of the Cabanas. We had to use our flashlights when we grilled at night.
Overall, we had such a good stay. The place was peaceful, the staff were amazing and highly commendable, and we’re already planning our next visit!
All in all the stay is good, except mobility. If you are a commuter there is no public transport in the area. The property should consider partnerships with taxis and other public transport for their guests who don't have vehicles. Or might as well add on's services as a hotel shuttle.
匿匿名ユーザーGood location, easy to find. Room is fine, but not that clean (especially the Aircon). Staff is very kind. Some amenities are not included, such as, hot water and slippers. Overall it is indeed a 3.5 star hotel. I'm Satisfied.
RRosalieWe recently stayed at Family villa 1 and was thoroughly impressed with everything—from the moment we arrived to the moment we checked out. The staff were incredibly warm, welcoming, and professional, always ready to assist with a smile.
The room was spotless, cozy, and well-equipped with all the essentials (and more!). I especially appreciated the attention to detail—the comfy bed, free use of karaoke. The hotel’s location is perfect.
Overall, exceeded my expectations. I highly recommend this hotel. I’m already looking forward to my next stay!