The hotel is conveniently located in the heart of the city, which makes it very accessible. The front desk attendant was approachable and accommodating. I was especially glad that our reservation was honored despite it being a peak day on Valentine’s Day.
The room facilities are generally good. However, upon entry, we noticed some stains and smudges on the bed covers. We immediately informed the attendant, and to their credit, the beddings were promptly replaced. The towels were very good, and the toiletries provided were also satisfactory.
I do hope the management can improve the quality of the bed linens, as some appear worn out and would benefit from deep cleaning to maintain a crisp, white, and presentable look. Additionally, torn pillowcases should ideally no longer be used, or at least properly stitched before being issued to guests.
Overall, with some improvements in linen maintenance, the guest experience could be even better....✌️❤️❤️❤️
I was disappointed with the price increase with my room even if i extended my stay thrice. i paid for a superior room yet stayed in a standard room without giving extra amenities or discount.
The staff are very efficient. I just live the ambience becuase they have an open area in the center. No need to go far for food because they also have a restaurant.
Perfect for business travel. The room had strong Wi-Fi, a comfortable workspace, and everything I needed to stay productive. The front desk team was quick, efficient, and very accommodating with requests. The hotel’s location made transportation easy, and the overall experience was smooth and stress-free.
It was the best microhotel that we've visit, well it's not our first time to visit GenSan and find a great microhotel. That this place is fantastic, a great environment and perfect ambiance at all. Staff are great too, and they actually serve a break fast which just amazing to enjoy it with my love of my life.
The hotel is neat and appears quite new, which made the stay comfortable and pleasant. The staff were very friendly and accommodating, and the check-in process was swift and hassle-free. Breakfast choices were somewhat limited, but the servings were generous and satisfying.
On the downside, the door to my room was already defective and had to be opened manually using the physical key. The toilet bowl was also initially not functioning upon arrival. In addition, the Wi-Fi connection was quite slow during the stay. The air conditioner could also not be adjusted using the remote control, which made it inconvenient to regulate the room temperature.
The hotel is well kept. The staffs are friendly. The pool area is overlooking the lake. Good breakfast. Spacious parking lot.
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8.4/10
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7.5/10
ZZdorThe hotel is neat and appears quite new, which made the stay comfortable and pleasant. The staff were very friendly and accommodating, and the check-in process was swift and hassle-free. Breakfast choices were somewhat limited, but the servings were generous and satisfying.
On the downside, the door to my room was already defective and had to be opened manually using the physical key. The toilet bowl was also initially not functioning upon arrival. In addition, the Wi-Fi connection was quite slow during the stay. The air conditioner could also not be adjusted using the remote control, which made it inconvenient to regulate the room temperature.