The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing.
As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.
First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
It was a good stay. However, there was no breakfast buffet due to Ramadan. I think the staff should inform you of this when you check in. We ran late due to having to wait for room service.
Had issue on entry with dollars (need to take a cab fee km away from the hotel , and only after full fee collection the hotel let us in. We had dollars, both visa and master card didn’t work.
للمره الثانيه اسكن الفندق مناسب جداً للعالائلات اشكر الاستاذه منيره من الأستقباال سكنت في الدور الأرضي هناك بغض الملاحضات رغم سهولة دخول الحركه الا ان الغرف ليس فيها نوافذ تفتح وبعضها يفتح على ممر وفي المساء يكشف الخصوصيه نرجوا من الاداره تنبيه النزلاء بهذا الخصوص
AAnd0ngHad issue on entry with dollars (need to take a cab fee km away from the hotel , and only after full fee collection the hotel let us in. We had dollars, both visa and master card didn’t work.
ゲゲストFor a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
KkareninagurlFirst I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
JJMW_1991It was a good stay. However, there was no breakfast buffet due to Ramadan. I think the staff should inform you of this when you check in. We ran late due to having to wait for room service.
匿匿名ユーザーI stay in this hotel for two nights, the hotel is very nice located near the Cornishe. the breakfast was great with lot of food types. The room must be repaired, at bathroom there is a water leakages. At night is a little bit noisy because street. The hear dryer did'nt work hot. For my opinion this isn't 4 stars hotel.